DJC

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  1. 1,767 votes
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    562 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    DJC commented  · 

    this is still broken on my end...DND does not work and the status just changes for no apparent reason

    DJC supported this idea  · 
  2. 196 votes
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    44 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Once your tenant is using UPS (unified presence service), you should no longer have issues where DND changes back to available.

    If you are on UPS, and are experiencing this issue, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with any details to teamsml@microsoft.com.

    Thanks all!

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    DJC commented  · 

    This is a MASSIVE BUG and TEAMS is unusable for those who relay on this like in Skype for Business...I am sure there are 100 other similar threads.

    DJC supported this idea  · 

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