Sula Dance

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    535 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Sula Dance commented  · 

    Still an issue, Teams shows as Away unless you are active in the Teams window. Even then, the status takes a long time to update to Online (I either have to click on the Activity section, which makes it immediately update to Online, or I have to write a message to someone, and even then it can take a few messages to update).
    Teams really needs to have the same functionality as Skype or SfB, including being able to manually update your status or change the time for an Away status to show.

    Sula Dance supported this idea  · 

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