Jim L
My feedback
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88 votesJim L
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166 votesJim L
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10 votesJim L
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1,198 votes
An error occurred while saving the comment An error occurred while saving the comment Jim L
commented
This would be a huge benefit added to Teams. Now I need to use remote assist to be able to do this. As an admin, most of the time when I am helping someone, I am required to install or configure something that requires admin credentials. Remote assist allows me to see this prompt but Teams does not. We are a total Teams shop - including calling. It would make sense that if I am talking on the phone with the user, and they can share their screen with me to show me the issue, that I could fix the issue right there. instead, I need to use a different tool (remote assist) to be able to do what needs to be done. Please add this to the product.
Jim L
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15,063 votes
Work is continuing on this highly requested feature. Please see the roadmap for status here: https://www.microsoft.com/microsoft-365/roadmap?filters=Microsoft%20Teams&searchterms=65332.
Jim L
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3,740 votes
This feature request is still in the works. I hope to have more updates soon. I’ll keep you posted.
-WarrenJim L
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547 votes
An error occurred while saving the comment Jim L
commented
This is crazy! A busy signal? I absolutely love Microsoft and I really love Teams, but c'mon - this isn't 1989. I can't remember a time that I have heard a busy signal on anything other than a line or system that wasn't functioning correctly. On a business voice system and the best you can come up with is to give the caller a busy signal. That is just horrible.
I have busy on busy turned on for my customer service group because the calling queue that they are part of just keeps sending them calls, even though they are still on the phone. setting busy on busy is the only way I could get the queue to stop "ringing in their ear". Now, no one can leave them voicemail because they are always on the phone.
PLEASE FIX!!!
Jim L
supported this idea
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807 votes
We are still considering the Voicemail on Busy feature for future releases, and will continue to update the status when it changes.
Note: The Busy on Busy feature has been released. Please see the following documentation for admin details:
https://docs.microsoft.com/microsoftteams/teams-calling-policy
https://docs.microsoft.com/powershell/module/skype/set-csteamscallingpolicyThanks.
An error occurred while saving the comment Jim L
commented
This is crazy! A busy signal? I absolutely love Microsoft and I really love Teams, but c'mon - this isn't 1989. I can't remember a time that I have heard a busy signal on anything other than a line or system that wasn't functioning correctly. On a business voice system and the best you can come up with is to give the caller a busy signal. That is just horrible.
I have busy on busy turned on for my customer service group because the calling queue that they are part of just keeps sending them calls, even though they are still on the phone. setting busy on busy is the only way I could get the queue to stop "ringing in their ear". Now, no one can leave them voicemail because they are always on the phone.
PLEASE FIX!!!
An error occurred while saving the comment Jim L
commented
In a corporate environment, I can't understand why you would not want to send phone calls to voicemail. This should be the logical default. To have calls simply disconnect is not good business in today's world.
Jim L
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734 votes
An error occurred while saving the comment Jim L
commented
Contact management would be a crucial improvement of the Teams application.
Jim L
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4,206 votes
As part of our commitment to being customer driven, we’d love your input on top features that will improve your satisfaction with teams and channels navigation, and help you be more productive in Teams. Please access the survey here: https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR7hW7rKdVrVInUSM809cvrtUNFhLRVNJVVhaUFI0WEJHVTA4MlpGWVZUSS4u
Thanks for your feedback!
Jim L
supported this idea
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4,092 votes
Adding any emoji as a reaction remains under review.
I am marking this as partially done to let you know a new reactions bar with Like, Heart, Laugh, Surprised, Sad, and Angry has begun rolling out to all users.
Jim L
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4,178 votes
This feature request is working its way through the backlog queue. No new details are available yet.
-Warren
Jim L
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14,962 votes
This item remains on the backlog.
Jim L
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4,976 votes
The team is looking into this feature and considering solutions. We will update when there is more information to share.
Jim L
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12 votesJim L
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8 votesJim L
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127 votesJim L
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38 votesJim L
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93 votesJim L
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15 votesJim L
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This feature would be an absolute great enhancement. Especially if you want this to be embraced by IT workers in a corporate environment.