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    560 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to

    Thanks all!

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    Anonymous commented  · 

    My company recently switched to using Teams from using Skype, and I have also been frustrated by this bug. From reading the issues, this has been around for months and doesn't seem to have been seriously investigated. I am working on a Mac, but my team who works in Windows also has the same issue, so it appears to be platform independent.

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