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    170 comments  ·  Public » Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Warren responded

    This feature request is now under review.

    I’ll update this topic as we move through the decision process. Thank you for the suggestion.


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    Jeremy commented  · 

    We have a recurring automation job that uses a webhook to send notifications from our ticketing system to our Teams channel when a new ticket arrives, and we were hoping Microsoft was working on a way so we could mention specific people in that notification. We have a script to determine who should be notified primarily based on the ticket content and then have them be mentioned specifically in the new ticket notification. Apparently, they were not really working on that feature... -___-

    Jeremy supported this idea  · 

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