Len Krygsman

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    12 comments  ·  Public » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    Len Krygsman supported this idea  · 
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    523 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

    Len Krygsman supported this idea  · 
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    Len Krygsman commented  · 

    We are just starting to look at teams and, with a completely fresh deploy as of yesterday, we are seeing this problem, too. The status of team members doesn't update until you chat them, which rather defeats the point.

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