516 votesPiet supported this idea ·
An error occurred while saving the commentPiet commented
I have a question concerning the usage of Teams, more specific the call forwarding.
In my team we forward our calls to each other when we can not answer.
With skype we received messages when a call was not answered so we could call back. This messages we received only for calls that were addressed to myself.
Now, with Teams, when a call is forwarded to the team, but not answered, everybody from the team receives the messages that a person wanted to contact you.
For this reason, we do not know who wanted to reach us, and more, a caller can be called back by several colleagues due to the message of the unresponded phone call.
Do you have a solution for this issue?
We only want to see the unanswered calls that were addressed to our self, not the unanswered calls from our colleagues.