The team is reviewing possibilities in this space but does not yet have a date on this. We will update when there is news to share.
An error occurred while saving the commentMatt S commented
I'm trying to integrate our internal CRM system into Teams so our sales people can a) initiate PSTN phone calls via Teams, b) record time/date/duration of the call and c) for the CRM to automatically show details on any incoming caller based on the Caller ID.
I thought all this was already available. Who creates a SaaS service these days without a thorough and robust integration API? Having just enabled Teams Voice in our environment, I'm pretty shocked to find that this isnt already available.Matt S supported this idea ·