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  1. 1,621 votes
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    523 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Anonymous commented  · 

    Hi everyone.
    Suphatra got in contact with me a while ago asking about this issue. Status are completely non-sense. Show me online ONLY when I have the Teams window open and looking at it, if I minimize the window or work on other other application, it changes to Away by itself.
    This is VERY bad as gives the sense that people are not there on their work stations when they actually are.
    Whats the status for this issue? Thank you.

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    Anonymous commented  · 

    THis happens for my entire team in the US and Brazil.

    Altough they are on their computer working, the status ONLY shows as avaiable if the persons is actually using the MS Teams to do something. If its on the background it will ALWAYS say that you are away.

    PLease, fix that when you can.

    Thank you.

    Anonymous supported this idea  · 
  2. 18 votes
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    0 comments  ·  Public » Planner  ·  Flag idea as inappropriate…  ·  Admin →
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