We are working on a change to the systray icon to show new activity in a way other than a red dot only so it is differentiated from busy state. We’ll keep you posted. Thanks!Anonymous commented
This would be extremely helpful, as it's very easy to miss a notification (if you are away from your desk, have the PC desktop app closed, etc.). The icon in the notification area needs to alert to new chats/followed conversation updates. Lync does this, slack does this....