JW Walton

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    2671 comments  ·  Public » Account Access (Sign-In)  ·  Flag idea as inappropriate…  ·  Admin →

    The engineering team is continuing to work on adding support for multiple accounts on desktop clients. We will first launch support for 1 work/school account and 1 personal account so users can enjoy Teams for work and personal side-by-side. Windows and MacOS. Support for multiple work accounts is still being worked on and will come at a later date.

    You can track status via the roadmap here: https://www.microsoft.com/microsoft-365/roadmap?searchterms=68845.

    Thanks!

    JW Walton supported this idea  · 
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    1775 comments  ·  Public » Emojis and GIFs  ·  Flag idea as inappropriate…  ·  Admin →
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    578 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

    JW Walton supported this idea  · 
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    JW Walton commented  · 

    Yes, this is still a two part issue: 1. The Teams status should follow the SfB logic for what constitutes Active, Away, In a Meeting, etc. and 2. the client takes a long time or specific action(s) in the client to update status.

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