We currently use this in mattermost for integration with our ticketing system. For example, a mention of #ticket_number pulls metadata from our request tracker.
Its also a requirement if you want to bridge channels with external services. For example, we use matterbridge to connect a private channel to a partner's slack instance in order to have cross-site communication w/o creating accounts in both systems for every single person.
More good news on this front! This week we shared our official roadmap for convergence: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Roadmap-for-Skype-for-Business-capabilities-coming-to-Microsoft/ba-p/119636
And here’s the PPT deck of the roadmap in case the GIFY makes you dizzy:
Tweet me at @skprufo if you have any questions and I’ll see what I can dig up for you.
Yes, please implement this. We would love to tie these features into our existing conferencing system. The collaboration in Teams is way above what S4B does, but for A/V, room systems and desktop phones its S4B.
The fact that this wasn't implemented from day one makes me wonder how MS operates internally, do all employees run two clients? Are operations that silo'd that this is not an issue?
I have some great news to deliver!
Soon we will be sharing with you the ability of a unified presence! When you click upon your portrait in Teams you will be able to set your status and see it reflected SfB. It doesn’t matter which client is being used (SfB or Teams) they share presence!
Also, when a meeting starts feedback from Exchange will switch your presence to “busy” for your meeting.
Look for this early in the new calendar year! -Warren
Consistency with S4B and all other os365 presence aware apps would be ideal. IE, if I'm in a meeting w/ A/V in Teams it should update my presence in S4B to show busy, same as if I'm in an S4B meeting.