Mike

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  1. 29 votes
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      0 comments  ·  Public » Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
      Mike supported this idea  · 
    • 115 votes
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        10 comments  ·  Public » Bots  ·  Flag idea as inappropriate…  ·  Admin →
        Mike supported this idea  · 
        Mike commented  · 

        We currently use this in mattermost for integration with our ticketing system. For example, a mention of #ticket_number pulls metadata from our request tracker.

        Its also a requirement if you want to bridge channels with external services. For example, we use matterbridge to connect a private channel to a partner's slack instance in order to have cross-site communication w/o creating accounts in both systems for every single person.

      • 4,061 votes
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          122 comments  ·  Public » Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          Mike commented  · 

          Yes, please implement this. We would love to tie these features into our existing conferencing system. The collaboration in Teams is way above what S4B does, but for A/V, room systems and desktop phones its S4B.

          The fact that this wasn't implemented from day one makes me wonder how MS operates internally, do all employees run two clients? Are operations that silo'd that this is not an issue?

          Mike supported this idea  · 

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