MikeMike

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      0 comments  ·  Public » Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      MikeMike supported this idea  · 
    • 20 votes
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        5 comments  ·  Public » Bots  ·  Flag idea as inappropriate…  ·  Admin →
        MikeMike supported this idea  · 
        MikeMike commented  · 

        We currently use this in mattermost for integration with our ticketing system. For example, a mention of #ticket_number pulls metadata from our request tracker.

        Its also a requirement if you want to bridge channels with external services. For example, we use matterbridge to connect a private channel to a partner's slack instance in order to have cross-site communication w/o creating accounts in both systems for every single person.

      • 1,352 votes
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          60 comments  ·  Public » Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          MikeMike commented  · 

          Yes, please implement this. We would love to tie these features into our existing conferencing system. The collaboration in Teams is way above what S4B does, but for A/V, room systems and desktop phones its S4B.

          The fact that this wasn't implemented from day one makes me wonder how MS operates internally, do all employees run two clients? Are operations that silo'd that this is not an issue?

          MikeMike supported this idea  · 
        • 2,271 votes
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            427 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

            Hi everyone, I need some help from you on this. Can you add to the conversation thread on UserVoice —

            What is more important to you, having the presence be different (i.e. reflect your machine activity and not just your Teams activity) or having it be synchronous to Skype for Business?

            Why are you using Skype for Business and Teams at the same time? (I’m not being facetious, this is an actual user research question so I can understand your use case/scenario.)

            Thank you for your help. The more info I have, the better I can represent your voice to engineering!

            Sincerely,
            Suphatra
            Microsoft Teams

            MikeMike commented  · 

            Consistency with S4B and all other os365 presence aware apps would be ideal. IE, if I'm in a meeting w/ A/V in Teams it should update my presence in S4B to show busy, same as if I'm in an S4B meeting.

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