Please check “Teams/Skype Consumer chat and calling interop” on the public roadmap at microsoft.com/microsoft-365/roadmap?filters.. for updates.
We’re currently working on defining a compact mode experience. I will post more details when we have more to share.
Based on what has been done and communicated by MS. It is more likely they might bring back windows phone that provide compact (aka efficient chat) layout of any kind.
Based on the history, MS responses and the 2 surveys I have participating in. I would gather in 6 months my next post will be why does it take 3 years to make _any_ improvement in layout. Why not just pick one thing add it to your sprint and make some progress.
I'm honestly not looking for MS Teams to be slack. I'm fine with a compact mode if that is what is presented, that's totally fine. Just users the option, any option. Teams has to support more types of customer bases I get that also, but they chose to support the worst common denominator IMHO and that grossly missed the mark on users in one range of the spectrum.
Slack has problems also, its no bed of roses, trying using threads sometime; after 1 day they are lost to the ether. Channel organization also is atrocious, they have been working on that feature for....4 years. Same response "Planning". Also on desktop one can see only 1 converstation at a time, just like teams, though there is workaround if your creative. The also refuse to support full markdown (MS teams supports more). Trying getting slack to answer even one feature rquest or take feedback. Responses are mainly, your holding it wrong. Sure you can submit feedback, but mainly its thanks for you feedback here are some links you might want to read in the meantime. They also had a uservoice like page, but then took it down like 2-3 years ago. IMHO I see as hmm we might go public, lets not show everyone all the things the users are requesting and letting them vet publically, or at least make it harder to find.
All that said, its UI is far better in slack, they have lots of integrations, slash commands, simple design no clutter. It is built to get things done and it does that quite well. After using it for 1 week found out what I was missing in teams; slack is a great tool.
If anyone is irritated enough at this and wanting to jump ship on teams like many of us unfortunately had to do. Recommend looking Mattermost before jumping into slack and seeing if that fits. Its open source and free for teams can be hosted locally, but if you want enterprise and cloud, you can pay. They get it.
Competition is good. Slack is eating both Google and MS lunch, who cannot seem to figure it out yet its right there in front of them. MS teams could be great, fantastic even, seems like MS just does not care enough to connect the dots or some other unknown reasons.
this is a waste, so disappointing. I will be following @Sean_Ellis with their decision. Slack I stay. Certainly not ~1000 users we are only about 25.
Well thinking about this it could be worse, imagine what all the Allo users are going through
feel like Microsoft has just slapped me in the face and said, how does that feel, like it, want another? After 2 years...goes back to planned what a joke.
At the very least remove the freaking moats on either side. come on. resize splitter bar for channel bar on left? This is complicated? We have had splitter bars since VB6. Why not just have the reply button float on the left (or right) right next to post, or over the top of it when you hover?
The reasoning is Open source developers? honestly? Why is that even in the list. What difference does it make to a professional that uses chat/IM/collaboration if they are open source or closed...its a tool.
Just have a toogle like you have in outlook with "coming soon" but "Compact mode Beta". In outlook when I turn on the coming soon features the entire UI changes.
I'm so embarrassed to show teams to my staff and have them look at this board. We use office 365 but will remain on slack until this is addressed. I would have a revolt on my hands. this is something they use every day and not just in passing, it is all day long.
Its just great to have to spend $6K+ year more because MS decides after 2 years and all the feedback they want to have better animated emojis. I'm exaggerating obviously, but that is what it feels like
+50000 to everything that @Sean Ellis in this thread below
This is quite disappointing. It was all a shell game this entire time, no one doing anything?
With all due respect. Is there any single update coming ever? I would say its funny at this point only I feel the pain every day. Is it not possible to have any incremental change at all?
The reason given for the repeating reply (among a few) if I remember correctly is in part due to the way they implement threads aka converstations. Since its all in line if they put the replay button on the top and your reading a conversation that is expanded and long you would have to scroll all the way to the top to reply. then of course there are some not savvy users that actually wanted it bigger!. I dont agree with any of those reasons myself I would wonder why chose, have a compact view toggle. Why force one way or the other, everyone wins.
Of course this is a button placement problem for ALL the buttons they have on top right so that alone one can call shenanigans on them for that being the reason. The simple answer to this one would imagine is have on top and float then in the last message posted on converstation, taking up no extra space. that way collapsed/expanded does not matter as when its collapsed you get only the one on the start of the thread, when expanded you ********* the last post.
Google business chat does the same things as teams interestingly enough, but it takes up even more room...
Now slack on the other hand is equally nuts but in a different way. The entire conversation is in 1 channel and with lots of people talking can get very noisy. MS Teams thinks they solved this with converstation (but they didn't). To address the noise that a large chunk of users complained about they created threads. When one talks on a thread it get moved to the a section on the right which is nice but you have no way of increasing that right content space. Its hard coded. So you have this large nice 30" monitors and your only allowed 1/8th of it when in a thread. What is that.... when asked I believe it was sent to /dev/null and explanation would be the equivalent of your holding it wrong. Also if you want to come back to a thread good luck after about 10 minutes, its very hard to find and has lost its context. So then people end up repeating themselves in the channel or copying in links to the thread or starting a thread again, wash rinse repeat.
There are plenty of reasons/features MS Teams is worlds better than slack IMHO. However, I think its fair at this point to say the primary reason most people (in this thread at least) seem want to use MS teams for communicating with one another efficiently and effectivity is not one of them.
@Sean Ellis Yes I did participate, there a lot of questions asked and some screenshots.
Just my 2 cents I dont seen anything material rolled out since that feedback. Hard to tell if they did. I can say they Implemented 1 or 2 of them only. Also a lot of what was presented did not speak to the comments in this thread specifically about compactness/density. The definitely did not address for example that many people noted to be able to popout converstations like you can in lync/skpe classic. Any changes made it appears to be just on the edges for probably reasons they only know. They added expand/collapse, made some icons smaller, slightly condensed the content space (almost not noticeable to me at least). But that's about it, quite disappointing.
The main points of noise-signal ratio and such have not been addressed. It almost appears like there is more concerned focus on emojis, chat bots, making skype look like teams and teams look like skype. Just my ranting obviously, no idea if true or not. Teams has potential, but the lack of any progress on this particular front has lead my company to move to slack and wait and see as I can see many others have also as noted in this forum.
This particular Ms product is incredibly frustrating. MS has a what appears a material group of users wanting to use the product, but are prevented from doing so. People one would guess would hang in there more if they at least saw any movement on this in 2 years (beyond jsut around the edges). Window is closing, here is hoping we see something soon.
As for making it easier for desktop users, I also appears the current target of the content is mobile. I cannot imagine anyone using this on a destop efficiently that has large monitors or more than one.
On a better note with only 207 votes MS has MAC shortcuts coming soon!
Seems like that was in the critical path.
Can we get just 1 thing done on this, just 1? That will give us some idea that something is being done.
1 year to get collapsing text. i just wonder if anything really being done. In 10 years time we might have something compact. Sorry to be sarcastic but it might help to know what "There are more changes in the works to bring you a true professional compact layout." means and the timeline of any change whatsoever.
Also why are there still huge gutters to left and right of a conversation. Is that not "density" related? If word wrap worked, it cuts down the number of lines on larger or wide screen format.
Why not just put the reply button to the left (so no one has to scroll and thus still completely obvious) of the last line in a conversation. It can be huge there if need be. Just please make it compact (in "compact" view"), no need to have 1 view fits all.
I agree with all comments here generally. I don't think having a single view works. Seems I obvious, why is it taking a year to do this?
Have the big bubbly skype version for people that want it, but for power users allow for a "Compact" mode. That allows people to chose and it should not take a year to get rid of huge giant gutters to left and right of window and almost 50% wasted space.
On size of the reply button check out hangouts chat from google, its 2.5 times size of the one in MS teams. I am thankful MS even made it smaller...whew.
I like the collapse and expand...perfect very nice, huge improvement. Also I see the reply button is smaller. I get why the reply button is prominent. I still believe you can make it prominent at the botton without taking up and entire line. Everyone wins
Other than that what exactly changed for density. All these effect density of message that can be read on screen ->
1. giant gutters on left and right (biggest issue)
2. Too much space between conversations (cut by half ideally)
3. Waste of line just for name/date could start message on same line just after that.
4. No word-wrapping beyond some arbitrary fixed secret number.
5. Too much empty room/gutter/border between messages in conversation.
Please just address anything....honestly. We have waiting so long i personally would take anything, any incremental improvement. My vote would be anything that can be deployed, deploy it. the easiest one to me would be (in order)
1) elimination of useless whitespace. (density)
2) Make it so you can make use of large monitor or small one, not arbitrary fixed max length of post (density)
3) compact layout options
However, if MS can do ANY of these (or others not listed) I would take it.
Seriously almost a year to remove white-space, to say this is quite disappointing is an understatement. I agree with Accuraty/Jeremy, we are done here are well. Moving to slack and integrate software there instead. There is obviously little to no commitment here to the software.
I wonder if anyone is actually reading these comments. This has to be a forum just to make users feel better about being able to send feedback. MS then has a cortona robot make random post updates. Not too much information, but just enough to allow for it to be pushed 1-2 more months providing users just enough information to think ah might as well stay on teams...its coming. only later to find out, nope, 2 more months (if lucky) but most of time absolute silence. At the very least it feels that way even thought its not fact. It would be just as effective as it currently seems to be.
Seems off. Why not just provide 1 of x improvement incrementally, could be wrong in timing but In 10 months could not provide 1 improvement? That is (for me) a source of frustration and belief that no one is actually listening or doing anything. The crazy thing about is is there seems (at least by this thread) a large customer base that just wants to use teams and to pay for it; but for some reasons actively be prevented from using it. Can it really take 6 months to resize the gutters for example? Maybe it does
Still nothing....This is nuts
Still see nothing, again when is soon. 6 months from now, in next 3 months?
How about this, when can we can update on when _any_ update is going to be deployed to address any part of the UI. I participated in the user research, appears at face value to be a disservice to any users participating in it.
We acknowledge the demand for this capability and are exploring the best possible solutions to enable this.
+1 @ sean
I really hope this does not become planned after 2 years like compact mode. It is the last thread of hope I have for teams, if this goes, nail goes into coffin for my business. It is something that I have tried for 5 years to get slack to do...so its possible its something Microsoft can boast about. What walk and chew gum...slack cannot do that.
I'm really hoping this is not going to turn out like "Compact mode" where after 2+ years, it goes to "Planned" after working on it.
Desperately needed, what happened in this "compact mode" thread is unbelievable honestly. I dont get it. communication is key.
This thread is a train wreck -> 2 years working on it, then "planned"
We acknowledge the customer demand for Private Channels and have been hard at work on it. Private Channels is currently in preview with a select group of customers. We expect to release the feature to the public later this Fall, and will update here when we are starting to roll out to all customers. We appreciate all the feedback you have provided to us on this forum and thank you for your patience.
I think this survey might have been posted in the wrong feature. The survey seems to be answering questions for these features ->
Move conversations to different channels
Move channels into other teams
That survey just seemed out of left field for a majority of the questions for me. I think I get the idea though. its been so long with this feature people have invented their own workarounds. So now they are trying to figure out how easy they need to make it to unworkaround the workarounds and trying to do it an a robust way Or at least it appears that way to me judging by the survey. Seems to be generally anecdotally many see this as 2 steps
1) please implement private channels asap
2) please help us now merge our workarounds to the private channels (I would guess by the survey MS already knows this will come immediately after #1 is implemented so planning ahead perhaps)
Frustration personally I have is please dont make matters worse. Jsut implement some kind of private channels please. I'll take almost anything at this point. Just some movement instead of trying to solve all problems in 1 go, please make incremental improvements. this survey might be helpful to ms, but to me at least seems like busy work to get us some idea something is begin done. Dont need that, I'm happy to just have some sort of private channels, and leave the workaround as they are for now. It will stop the bleeding.
Hate to be the bearer of bad news. This item has been declined. There will be no work to hide or remove the reply button.
As many people have commented, a big ask is to help improve how people distinguish between giving a reply and starting a new message.
For that the focus will be on this item. “Better visual delineation between `Reply` and `Start a new conversation`”
I read many of the comments here. I don't get why this as a slack vs Teams thing (red vs blue team). Seems not relevant, to me simply UI/UX as many people have posted. I use both slack and teams. I would love to move to teams permanently. However the UI is getting in the way. Conversations vs threads is fine. Slack Threads get lost, Team threads become horrible if there is a lot of replies. Neither company has nailed this feature IMHO. RE: reply button being more pronouced, makes sense in MS use threads world, but there are countess way to achieve making "reply" the focus yet it not being so huge and taking up so much space and distracting.
Hey everyone — Suphatra’s back! And I’m on the case with this item.
I talked to engineering and I think they don’t understand this request. The requests says “Admin App” — do you mean Admin Center? The O365 portal?
Also, what exactly do you envision for central administration — for example — what can you do now, can’t do, and would like to do with this new feature.
Your feedback will help me get the team to put more resources into this. Thank you!