Lexi

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  1. 832 votes

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    188 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Lexi commented  · 

    How is this not happening yet? Whenever we transfer or consult and transfer, the incoming customer/caller just hears silence, and in some cases, hangs up the phone meaning we are losing business to this.
    Of course, if we lose business, that's less that we can afford to pay to Microsoft, so that's less they get too.. But finances aside, MOH during a transfer of a call is just a fundamental part of a PBX system, so why is it not already part of Teams?

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  2. 119 votes

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    20 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Lexi commented  · 

    How is this not happening yet? Whenever we transfer or consult and transfer, the incoming customer/caller just hears silence, and in some cases, hangs up the phone meaning we are losing business to this.
    Of course, if we lose business, that's less that we can afford to pay to Microsoft, so that's less they get too.. But finances aside, MOH during a transfer of a call is just a fundamental part of a PBX system, so why is it not already part of Teams?

    Lexi supported this idea  · 
  3. 103 votes

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    9 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Lexi supported this idea  · 
  4. 91 votes

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    3 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 4,620 votes

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    579 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 4,941 votes

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    482 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →
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