348 votesAl Kovalick supported this idea ·
An error occurred while saving the commentAl Kovalick commented
Teams should be easy as Zoom to use. I am not a corporate user and assumed (big error) that Teams would be simple to use for PSTN calling. First, I should be able to add a PSTN call to a current conference with one click (in the call window). I assumed it would do this, it wont. Second, I should not have to leave a conference to use the contacts list to make a PSTN call. The "box" to "enter name or number" does not link to my contacts list. This is nuts. It links to members of my domain. Okay for corporate use but not friendly for casual use. It seems PSTN calls are an after thought in Teams. In some countries PSTN is more reliable than internet so make it easy to integrate PSTN with a conference. Skype Business did a good job on this, too bad its gone (6/2021).