James

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  1. 10 votes

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    1 comment  ·  Bug Reports » Calls  ·  Flag idea as inappropriate…  ·  Admin →
    James supported this idea  · 
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    James commented  · 

    This is a very basic feature that should be addressed immediately. It's a way of handling calls that has been around for 50 years, and is very difficult to get people retrained. It is also sloppy and takes up valuable space on your desk to leave the handset on your desk while a call is on hold.

  2. 31 votes

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    13 comments  ·  Bug Reports » Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
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    James commented  · 

    This is the worst phone system ever! Please fix this. I can no longer update firmware on 40 of my customer's Yealink phones. Please fix ASAP!

    James supported this idea  · 
  3. 1,534 votes

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    169 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

    In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

    James supported this idea  · 
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    James commented  · 

    This should be a basic logic statement in call routing. My customer uses ring call groups where everyone's phone rings if the main line rings. Everyone gets a blast in the ear if they are on a call when the main line rings. This happens whether they are using a Teams desk phone or Teams iOS app. Please fix this quickly!

  4. 843 votes

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    190 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    James commented  · 

    I have many customers who would be a great fit for Teams phones, but without this feature it will not suit their needs. MOH is a huge marketing feature that many businesses have used heavily for decades. It seems very unprofessional to not have this feature. Please add this so I can recommend your Teams phone system.

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  5. 625 votes

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    88 comments  ·  Public » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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    James commented  · 

    This is such an important feature. Getting calls after hours will drive you crazy. All other phone systems I have seen have this very important feature.

    James supported this idea  · 

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