Patrick Teas

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  1. 12 votes
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    1 comment  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 24 votes
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    4 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 14 votes
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    4 comments  ·  Bug Reports » Calls  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 45 votes
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    39 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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    Patrick Teas commented  · 

    This phantom hold beeping also happens to all of our users. Specifically, it happens to me with Teams 1.3.00.362 (64-bit) using a Plantronics Voyager Focus UC with firmware v.366 using a BT600 dongle with firmware v.1615.

    Patrick Teas supported this idea  · 
  5. 114 votes
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    10 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 254 votes
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    32 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Patrick Teas commented  · 

    Our support team members are all in our very busy support queue and new calls ring in their ear while they're already on the phone. The Busy on Busy option is too extreme because it prevents any other calls from getting to their voicemail either by auto-attendant, direct dial, or transfer from another user. The original suggestion of a popup and a subtle ring when already on a call sounds fantastic. It would need to do this from a queue call or a direct/transfered call, with queue calls following their path when unanswered, and direct/transfered calls going to voicemail when unanswered. We're stuck on RingCentral for this functionality until it comes to Teams.

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  7. 150 votes
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    15 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 54 votes
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    2 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 297 votes
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    40 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 549 votes
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    under review  ·  70 comments  ·  Public » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 854 votes
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    203 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    The team is happy to announce that this functionality is now available through the Presence Graph API which is now in public Beta! We have additional functionality planned for the API so please keep checking back for updates.

    Please note that this is a beta version of the API and may be subject to change. Use of these APIs in production applications is not supported.

    - Online documentation: https://docs.microsoft.com/en-us/graph/api/resources/presence?view=graph-rest-beta

    Enjoy!

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  12. 75 votes
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    9 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 9,325 votes
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    378 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 32 votes
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    5 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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