This item is still queued up in the backlog. No additional details are available at this moment.
We are working on a change to the systray icon to show new activity in a way other than a red dot only so it is differentiated from busy state. We’ll keep you posted. Thanks!Stuart Paice commented
It seems to I miss a lot of communications because I am not notified by the app. when I go into the app then I see bold text on the conversation. It would be good to have a more pronounce visual like Skype for business the icon flashing and integration to Win 10 notifications.