David McKnight

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  1. 30,000 votes
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    2552 comments  ·  Public » Account Access (Sign-In)  ·  Flag idea as inappropriate…  ·  Admin →

    The engineering team is continuing to work on adding support for multiple accounts on desktop clients. We will first launch support for 1 work/school account and 1 personal account so users can enjoy Teams for work and personal side-by-side. Windows and MacOS. Support for multiple work accounts is still being worked on and will come at a later date.

    You can track status via the roadmap here: https://www.microsoft.com/microsoft-365/roadmap?searchterms=68845.

    Thanks!

    David McKnight supported this idea  · 
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    David McKnight commented  · 

    Having to change tenants to use the features of Teams is the primary reason we have been slow to deploy to our clients. They are not going to think to switch to our tenant to check to see if there is anything worth looking at -- they need to be proactively notified to look (and the little number above the tenant switch is not it). They need to get a banner that says a message has come in, or an @mention is there -- or there is other activity in a channel they are following. Without this, the collaboration promise falls way short.

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    David McKnight commented  · 

    Having to change tenants to use the features of Teams is the primary reason we have been slow to deploy to our clients. They are not going to think to switch to our tenant to check to see if there is anything worth looking at -- they need to be proactively notified to look (and the little number above the tenant switch is not it). They need to get a banner that says a message has come in, or an @mention is there -- or there is other activity in a channel they are following. Without this, the collaboration promise falls way short.

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    David McKnight commented  · 

    Adding a reverse comment, we have clients that also use Office 365. While for most of what we're doing, we expect them to participate in a collaborative environment hosted in our tenant, if they like the product, I could see them implementing it in their tenant. Then, when they ask us to participate as a sponsor or collaborate in an area in which they're working, this would also allow us to view their Teams in which we'd participate with them.

    Offering that kind of fluidity in collaboration would be extremely helpful.

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    David McKnight commented  · 

    I agree this would be a great feature. We use a contractor for sys admin functions, and he has an O365 account, but is rarely logged into it, because going back and forth is painful. If he could log in for us, and for our other clients, it would improve communication and collaboration.

    Even better, would be if he could log in with his ONE business email address, and it would act as an alias to all participating tenants, and Teams would load all tenant teams in which he participates.

  2. 109 votes
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    7 comments  ·  Public » Guest Access  ·  Flag idea as inappropriate…  ·  Admin →
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    David McKnight commented  · 

    Working across tenants is just *painful* right now.

    For instance, I get a meeting request from a client, and it appears on my calendar in my own tenant. So I join the meeting. Then they refer to a document in their tenant, where I'm a guest -- but now I have to switch tenants.

    I looked at setting up a channel meeting, and tested that with a guest account. The guest receives the meeting invite, but when going to the channel, can't join the meeting. CAN join a Meet Now meeting in the channel, but not one scheduled.

    There has GOT to be a better way to manage this. Right now, the work-around is to open the other tenant in Edge, but that is not ideal either. If the second tenant allowed me to stay connected to the first tenant, it would make life a lot easier.

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  3. 26 votes
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    0 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 32 votes
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    0 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 118 votes
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    11 comments  ·  Public » Guest Access  ·  Flag idea as inappropriate…  ·  Admin →
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    David McKnight commented  · 

    Having to change tenants to use the features of Teams is the primary reason we have been slow to deploy to our clients. They are not going to think to switch to our tenant to check to see if there is anything worth looking at -- they need to be proactively notified to look (and the little number above the tenant switch is not it). They need to get a banner that says a message has come in, or an @mention is there -- or there is other activity in a channel they are following. Without this, the collaboration promise falls way short.

  6. 89 votes
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    8 comments  ·  Public » Guest Access  ·  Flag idea as inappropriate…  ·  Admin →
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    David McKnight commented  · 

    Having to change tenants to use the features of Teams is the primary reason we have been slow to deploy to our clients. They are not going to think to switch to our tenant to check to see if there is anything worth looking at -- they need to be proactively notified to look (and the little number above the tenant switch is not it). They need to get a banner that says a message has come in, or an @mention is there -- or there is other activity in a channel they are following. Without this, the collaboration promise falls way short.

  7. 20 votes
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    5 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    David McKnight commented  · 

    Having to change tenants to use the features of Teams is the primary reason we have been slow to deploy to our clients. They are not going to think to switch to our tenant to check to see if there is anything worth looking at -- they need to be proactively notified to look (and the little number above the tenant switch is not it). They need to get a banner that says a message has come in, or an @mention is there -- or there is other activity in a channel they are following. Without this, the collaboration promise falls way short.

  8. 3,951 votes
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    327 comments  ·  Public » Files  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 1 vote
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    0 comments  ·  Public » Guest Access  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 47 votes
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    8 comments  ·  Public » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 109 votes
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  12. 1,457 votes
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  13. 76 votes
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  14. 82 votes
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  15. 18,642 votes
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    1692 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 33 votes
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    2 comments  ·  Public » Shifts  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 10,992 votes
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    212 comments  ·  Public » Planner  ·  Flag idea as inappropriate…  ·  Admin →

    We are now preparing for the roll out of Tasks in Teams which will integrate additional features integrating To-Do and Planner. This includes additional list views that also extend to tabs in teams. Further announcements about additional integration in our overall Tasks coherence effort will follow.

    You can follow the rollout via our Roadmap item: https://www.microsoft.com/microsoft-365/roadmap?searchterms=57213. To see a preview of the experience, please visit https://youtu.be/rTATVGroEsQ.

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    David McKnight commented  · 

    Cross functional indexing came up in the Teams Tuesday meeting today. Being able to search for content between OneNote and the Wiki tab. I added the following...

    Seth and Christopher, indexing content is a big deal. For instance, I'd like to search for a card we're using in the planner. The ideal way to do this is to simply enter a name or support ticket number in the search bar, but that doesn't work with the planner.

    So here is the funky work-around we are currently using:

    1) EVERY time a new card is created be sure searchable meta data (support ticket number, client name, person's name) is included in the name of the card,

    2) copy a link to the card,

    3) go to the Conversation tab, and paste the link. We have just self-indexed the planner card. Now when we want to find the card we

    4) enter the person's name or support ticket number into the search bar, and it locates the linked conversation,

    5) we click on the found conversation, and it opens in the conversation tab, where we now see the link to the related planner card and we

    6) click on the link, which then generally opens the link in the browser, and asks us if we want to open it in the Teams web app or desktop app. We

    7) click on the desktop app and

    8) the appropriate card opens...

    It would be SO MUCH NICER to be able to have the planner card indexed and searchable. BUT at least we figured out a way to do it while we're waiting.

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  18. 16 votes
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    5 comments  ·  Public » Guest Access  ·  Flag idea as inappropriate…  ·  Admin →
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    David McKnight commented  · 

    Completely agree. It is way too complicated to get a guest to join, when this is a one-time customer support type activity. I'm disappointed at how difficult we have made it to use this product except for our own organization.

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  19. 68 votes
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    8 comments  ·  Public » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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    David McKnight commented  · 

    Agree. We have clients now, who join Skype for Business meetings using the web app, no problem. If we have to go through account creation for these types of users, it won't work.

    By comparison we try to share a document in SharePoint with a user and give them edit control. 75% of the time this fails because of their confusion in needing to accept access to our AD, and then needing to accept access to the document, and needing to sign in with or create a Microsoft account. I am close to giving up on this.

    If you can't make it as easy and simply sending the meeting (or document in SharePoint) invite to an external user, and have them click on the link to confirm they have access, we need to find an easier to use solution for our external one-time and occasional users.

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  20. 7 votes
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    1 comment  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
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