Anonymous

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    10 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Delay is unacceptable and exhibited every time AA transfers out a call to a Call Queue (CC) or voicemail. Caller will experience between 8-10 second line silence, then hear the CC message. I have logged fault with MDFT O365 support. I use a third party to host my SBC connector. This would not be an issue if I just used an Microsoft SBC. Delay is routing related around MS-SBC. (Graphic credit to O365 Support)

    Anonymous supported this idea  · 

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