Anonymous

← Microsoft Teams UserVoice

My feedback

  1. PLEASE fix desktop app performance on macOS!! Constant high CPU usage and memory leaks!

    993 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    204 comments  ·  Public » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    partially done  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your reports. We released client and service updates this week, that address many MacOS-specific performance issues. We are also aware of recent performance issues with Microsoft Teams meetings, especially on laptops and when using external monitors.

    The team is working to resolve these issues. In the meantime, please find troubleshooting information here: https://docs.microsoft.com/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k.

    An error occurred while saving the comment
    Anonymous commented  · 

    I did a fresh install of Big Sur on Monday and things were working ok for a few days. Now Teams meetings with multiple users and shared screens are killing my CPU (kernel task 550%, teams 250%) and GPU (RADEON PRO 555X at 100 processor usage) again. I only get the issue when I'm plugged into a 4K external monitor via my CalDigit TS3 Dock. It tends to improve for a period of time bit after I reboot.

    An error occurred while saving the comment
    Anonymous commented  · 

    I've not disabled GPU hardware acceleration or turn off new meeting experience, and upgraded to 28778 and the CPU performance is now worse for me. I can't interact with any other windows while Teams is running with presentation. Basically the UI and locks up.

Forum Home

Reference Information for Teams

Feedback and Knowledge Base

(thinking…)

More Teams Information