RSAdmin

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bug Reports » Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
    RSAdmin shared this idea  · 
  2. 1,115 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    112 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

    In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

    An error occurred while saving the comment
    RSAdmin commented  · 

    I could not agree more with this. IT is VERY annoying and our team that has call queues is going nuts with this. Teams already pops up on screen. Ability to disable the in ear "call waiting" type ring should be an option for sure.

    RSAdmin supported this idea  · 
  3. 124 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    RSAdmin supported this idea  · 
  4. 25 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    RSAdmin commented  · 

    Couldn't agree more. I don't know why Teams doesn't do this "out of the box". You can call the different numbers within a chat (clicking the phone icon allows you to choose a number), so why not something similar on speed dial? I would just expect this functionality. But, Team's is always full of surprise gaps that leave us scratching our head. It's getting better..

    RSAdmin supported this idea  · 
  5. 6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Bug Reports » Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    RSAdmin commented  · 

    I am beyond shocked that the current pin management "solution" was even published in the admin center. There's nothing enteprise about it. Why in the world would anyone want everyone in the company to have the same device pin for accessing their phones? It's completely useless.

    And, with calendars (by the way, PRIVATE meetings show up!) visible on phones (yes, on both PolyCom and YeaLink), this has to get addressed.

    For now I suppose we're stuck manually setting unique pins at each desk phone. WOW WOW. We simply can't rolle this out enterprise wide with something that silly.

    Please Microsoft - fix this! We want to use Teams phone devices!

    (While you're add it, add an option to HIDE calendars on phones ... PLEASE!)

    RSAdmin supported this idea  · 
  6. 185 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Public » Settings  ·  Flag idea as inappropriate…  ·  Admin →
    RSAdmin supported this idea  · 
    An error occurred while saving the comment
    RSAdmin commented  · 

    Ability to change hold music to something else would be a big benefit. Most ANY phone system the last 30 years can do this!

  7. 27 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    RSAdmin commented  · 

    Same Issue with our Poly CCX 500 Teams phones. Absolutely crazy that calendar is displayed. I understand that someone probably thought this feature was helpful and convenient, but it's really NOT. Imagine a dozens of workstations in an open floorplan. You could cruise by and look at anyone's calendar. So, they say to "lock" the phone. That seems like a major inconvenience that users now have to lock and unlock their desk phones. This whole things may mean we really can't use Teams phones.

    RSAdmin supported this idea  · 
  8. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Public » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    RSAdmin shared this idea  · 
  9. 339 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    59 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    RSAdmin commented  · 

    From our experience you have to have a Domestic Calling Plan License assigned to each Auto Attendant that you want to dial outbound. These Auto Attendants must also be assigned a Virtual Phone System License (Free). As soon as we had both these things assigned, we could transfer calls externally no problem. Took some figuring out before we confirmed this. Also gets very expensive -- in our case we have several auto attendants that each need to transfer calls. Each of those requires a Calling Plan license for $12/month even though they make very few transfers.

    RSAdmin supported this idea  · 
  10. 44 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    RSAdmin supported this idea  · 
    An error occurred while saving the comment
    RSAdmin commented  · 

    We need this feature as well and is standard in all our PBX systems. Would be great if we could use the AD telephone number extension feature (e.g., 5551112222;ext=123) to assign an extension to a Call Queue. Then users could dial the call queue from the auto attendant. Goes alow with what your saying -- need ability to transfer or dial the call queue directly. NEED THIS PLEASE! I can't figure out a workaround.

Feedback and Knowledge Base