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Add a contacts tab as others have mentioned with functionality similar to Skype. I want to see my contacts and be able to chat, call, etc. from that screen. Currently, I have to decide to make a call or chat, then select contacts. The Chat interface is completely different from the call interface.
The Contacts option from the Calls Tab appears to already do what I am looking for, except it need to be added to the left menu bar for direct access.