Fabian

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  1. 286 votes

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    65 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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    Fabian commented  · 

    We have an auto attendant/call queue and there are 11 seconds of silence after the initial ring. Teams phone system plays 7 seconds of music before the call is delivered to a queue member. Its not clear to me why there is even 7 seconds of music because there are agents available in this queue. Essentially the caller is waiting 18 seconds before it is answered while queue members are available.

  2. 27 votes

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    0 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 15 votes

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    0 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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