The team is reviewing possibilities in this space but does not yet have a date on this. We will update when there is news to share.Anonymous supported this idea ·
An error occurred while saving the commentAnonymous commented
Having come from Cisco's BOC to MS Teams as our company's receptionist, it's nothing less than irritating to have to field and distribute incoming calls to my corporation without an attendant/operator console. Having to weed through screens to get to my incoming calls, and then having to type out names and click here & there just to get something transferred not only takes up time, but is frustrating to the customer. I miss the simple click, drag & drop of transferring calls....