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    156 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Having come from Cisco's BOC to MS Teams as our company's receptionist, it's nothing less than irritating to have to field and distribute incoming calls to my corporation without an attendant/operator console. Having to weed through screens to get to my incoming calls, and then having to type out names and click here & there just to get something transferred not only takes up time, but is frustrating to the customer. I miss the simple click, drag & drop of transferring calls....

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