munderwood

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    munderwood supported this idea  · 
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    munderwood commented  · 

    It would also be good to be able to display dashboards from Service Center as tabs in Teams. We are using SMSC for our Help Desk. If we want Teams to be our one stop shop for tracking tasks, we either duplicate the tasks in both SCSM and Teams or we find a way to display the dashboard in Teams. Without the ability to whitelist URLs that can be added as tabs, this just isn't possible.

    Another task tracker is TFS for the developers. Since we can't add a tab, we have to track in two places. If the developer is also getting tickets in SCSM, we now have three places to look for tasks.

    I understand that you have to maintain certification, but isn't there a way to allow GCC certified URLs to be used? How about URLs within the entities own domain? I realize that these would be outside of the tenant, but there must be a way to recognize the customer's own domain.

    I hope this is something that can be accomplished, and soon.

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