sona

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    555 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    sona commented  · 

    We have about 30 users in the team. In good days, the status are incorrect for 2-5 users. In bad days, 25 out of 30 users have incorrect status. There is never a day with all users having the correct status. We are running Office 365 (now called Microsoft 365) and we are in the process of migrating to Google apps. The first few users using Google apps are very happy to get away from Office products.

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