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1. PSTN Reverse Number Lookup (show username from Address book not PSTN number) in Teams Toast and Call History

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   55 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   working on it  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   Just following up to let you know we are making progress on this feature and will post when we have more news to share.​

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   Chip C commented  ·  Jul 3, 2020  ·  Edit…  ·  Delete…

   We're getting wrong names displayed because our enterprise pbx lists a single 10-digit caller id for any outbound call, and an arbitrary or random "matching" name from the organization is displayed. The assumption of one-to-one matching of phone numbers to people is flawed. For contact entries where an extension is shown, it should not match the 10-digit number to a particular address book entry.

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