Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.
If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to firstname.lastname@example.org.
An error occurred while saving the commentKS commented
I have noticed this issue where while I am online and available (working on another file) Teams is setting my status as Away since a very long time, which is incorrect. So I need to explain to colleagues that I am not away but available and working. Not a great user experienceKS supported this idea ·