Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.
If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to firstname.lastname@example.org.
Thanks all!Joe supported this idea ·
An error occurred while saving the commentJoe commented
Similar thread/problem as the other one's listed this week. Additionally, colleagues seeing my status as 'black X' instead of 'red dot' or 'yellow away'. All along, I'm available, showing available with green arrow as I look at my own status. Just started this week.