Live Captions for GCCH
We have some Team Members that are hard of hearing and use hearing aids. With our increased need to use Microsoft Teams for meetings, it would be very helpful to have Live Caption available for these Team Members.
I see the option to disable or disable with user override in the Admin Panel, however this option is not available in the Teams client.
Thank you for your feedback. We are excited to share that Teams Live Captions in EN-US are now available in GCC-H and DoD on the Teams desktop client. Please note we are still working on adding speaker attribution.
I (and many others in my org) are using the new experience, but our Live Captions do not show speaker attribution.
We are in GCC so ADA compliance is a *legal requirement*, not just a luxury, yet there is no speaker attribution during Live Captions!
Per the following 2 links, this functionality is available outside of GCC:
(1) UserVoice - https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40531282-speaker-attribution-in-captionsthis
(2) MS documentation - https://support.microsoft.com/en-us/office/use-live-captions-in-a-teams-meeting-4be2d304-f675-4b57-8347-cbd000a21260?ui=en-US&rs=en-US&ad=US
Andrew Ray commented
this exists, it's up to an administrator to allow it. there may be data privacy concerns.
I have hearing impaired employees who would greatly benefit from this feature when participating in meetings.
We have a user that could greatly benefit from this! The issue being that when it is one on one, she cannot utilise this service...
Teams is a great asset but currently the closed captions only being available for 3 or more in a conversation is a problem for someone who is hearing impaired. Some of my fellow employees need closed caption all the time to communicate. If you could please make this possible for one on one calls as well as 3+ that would be most helpful.
Patricia Baird commented
Need to allow the closed captioning to be allowed for government user. We have multiple employees that need an easy way to access closed captioning within Teams and not have to use 3 external devices to make this work. (Highly important)