Teams for Government

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  1. Allow call queue members to see call queue call history including missed calls from Teams client

    Please add a feature so that members of a call queue can look at the call queue history, including missed calls, from within the Teams desktop client.

    46 votes

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    2 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  2. notification

    So you know how you can turn on the notification "all activity" for a channel in a team. It would be nice to be able to turn on and off "all activity notification" for one whole team that is separate from other team. Not notifications for the whole app.

    Example : Click on the 3 dots beside the team name ( drop down menu - manage team, add channel, add member etc..) not general and have an option that states "turn on all notification" in that drop down menu that way you don't have to it individually for each channel.

    36 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create a different alert for reactions to comments. I would prefer to only be alerted if there is a new comment.

    In the toolbar I get alerts for new comments and also reactions to comments. If I am involved in several conversations, I only want alerts for new comments. Maybe create a different colored button or only alerted in Activity tab if there is a comment reaction.

    27 votes

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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reliable Notifications!

    Notifications with an audible “ding” only occur approximately 50% of the time. This is extremely frustrating and has already lead to mistakes in our office and we a considering abandoning our use of Teams and just communicating via text as we did before. Pleas fix this!

    21 votes

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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  5. reminder

    Setup the option to create automated reminders such as
    "meeting in 30 minutes"
    "Timecards are due at 2pm"

    Etc.

    Slack and other tools have a /remind command for this.

    16 votes

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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Audio alert for chat is too soft to be heard in office environment.

    I need to communicate with my staff from Courtroom, but audio alert for chat messages is so soft they often do not hear it, especially if they are a few feet away at the copier or file cabinet. If we turn our speaker up to compensate, other audio blows us away. Please add volume control for alert, going up to VERY LOUD!

    15 votes

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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Setting unique Notification & Ringtones for Teams (like you can for Contacts)

    Exhausted "searching" efforts to set a unique Notification tone for Teams chat, calls, etc (in both phone & app settings). Want to set my tones for Teams like I can for contacts. I must leave Teams running, but at times it's critical for my sanity (and productivity) to differentiate between Teams and other notifications (many meetings).

    NEEDED!...please help us :)

    14 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Tag all in group chat

    It would be great if you could tag everyone at once in a Teams group chat similar to how you can tag a Team or Channel in the posts part of a Team/Channel. Right now you have to go and tag each person individually in a group chat

    12 votes

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    2 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Notifications

    Please fix your notifications!! My soldiers are not receiving notifications when messages in chat... also need to add a notification for when an individual is assigned a task in the planner!!

    8 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Missing critical feature

    My team aatwork, in New York State government, is trying to use teams, for 24/7 communication needs, however there is no option to turn on sound, and we miss each other’s critical messages. Please add a sound feature to the mobile apps ASAP

    6 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Call waiting options whilst on a call

    Whilst on a call, we get incoming calls that are distracting. Option to have the second call, pop up on the screen without sound, and be able to send an automatic text "on a call" or send the call to voicemail.

    5 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  12. An automatic tracking of sign in and out of the office

    I know that Shifts and tracking of sign in/out via smartphone is there but most Govt. employees don't have Govt. phones to track. If just tracking the time someone logs into their computer/teams would auto-populate a sign-in/out file or timesheet, that would be great. Right now, this is a manual process and with so many working from home now, the manual process doesn't work very well.

    5 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  13. notifications from individual chats or teams

    I know overall notifications are in the account area, but I would like to modify notifications for individual chats or teams; if I do an overall setting I miss items in the popup flurries in any of the chats or teams and the pop ups stop mouse in its tracks and when i look in "activity" sometimes it doesn't show where activity came from and then I have to scroll through "Recent" .. or at least can chat or team with recent chatter (activity) to the top of the "Recent" list..? Thank you.

    5 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add *ALL* chats to the Chat notification on the left bar

    Please add ALL chat notifications - DM and team channel chats -- to the "Chats" icon on the left. I often miss chats that are sent in a given Team-based channel, and I am not alone -- most of my colleagues miss chat notifications when coming from a team channel chat rather than direct message Chat.

    4 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  15. move notification

    Give the option to move notification popups to another location on the screen.

    I have alerts set to notify me of the statuses of team members that I would like to continue to receive. However they appear on the bottom right corner of the screen. Everything we do is located in the bottom right corner of the screen - email notifications pop up, the scroll bar covers this area, and quick reply to chats also appears in this area. It would be GREAT to have the option to receive notifications adn have them appear in another location on the screen…

    4 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  16. 4 votes

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    1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  17. New Emoji for Thank You

    Add a THANK YOU emoji so we can express our appreciation at the end of an event, without contributing to a long line of chat messages that block the screen for transitioning to other tasks.

    3 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Logging in every day is unreasonably onerous

    Logging in with two factor authentication instead of less frequently is unreasonably onerous. Teams also stops sending me message push notifications if I don’t log in every day. This is not how smart devices or human beings work and it needs to change to make teams an effective messaging platform.

    3 votes

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  19. Allow call queue voicemails to be viewed in Teams client for agents

    Allow voicemails left for call queues to be viewed in Teams client by call queue agents under voicemail tab, instead of Office 365 group voicemail box.

    3 votes

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  20. GCC

    Notifications can be overwhelming and it would be great to be able to set notifications at the Team and Channel level rather than across the board. to keep from being overwhelmed you have to turn off most notifications even when there are certain ones that are needed.

    3 votes

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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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