Notes section in Contacts
Add an 'email' and a 'notes' section to the contact form so that additional pertinent information can be saved.
Martin Jost commented
And that info should be visible in the contact overview - this is eating more than enough screen space for that.... (w/o needing more)
The note should be visible in the contact list, so I can see (the first line of) these notes, e.g. roles/responsibility/....
Ed Burns commented
This is very important in a large corporate setting. Let's say I have a contacts group "field" containing people that work in the field. I would use the notes section to add information about each person's expertise.