Ppl are creating new conversations by mistake when replying to a conversation. This is big problem. Next to reply button ..add click on this to reply to this conversation or add " are you sure you want to create a new conversation" during new chat.or highlight and make attractive reply button like blinking ..et
Donnie Funderud commented
I was just going to request this. This is a major issue with new people or people who are new to this type of communication.
Can we please do something about this soon.
Please MS - this seems like a minor visual change. The REPLY button should either be made more prominent or the space between REPLY and starting a new Conversation should be increased.
Perhaps a more prominent reply button but also remove the "Start a new conversation..." field and replace it with a button too.
I believe that field is what is confusing people. In a person to person message it works fine but in a group it's unintentionally being confused as an option to continue the latest conversation thread.
Totally agree. As a daily user, I miss it myself sometimes. All that is needed is a more prominent "reply" button.