Bug Reports

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  • A brief description of the bug you are encountering
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  • Platform
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  1. The activity feed not updating in desk top

    When I view the activity list on my iOS device, the unread items then do NOT show up on the desktop app. The only way I can see the new activities is to log into the Teams website version to see the activities that need attention. Once I click and view the activity in the feed, it then shows up in the desktop app, but any un-read activities don't show up in the desktop app until read in the browser setting.

    2 votes
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      2 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • 2 votes
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        0 comments  ·  Teams & Channels  ·  Flag idea as inappropriate…  ·  Admin →
      • Private chat messages are sometimes not displayed on the client even though notifications arrive

        We have seen this happen a couple of times in our organisation:

        1) Teams desktop client is running
        2) Somebody writes me a private chat message
        3) I get a notification about the new message, and it's shown in the Activity tab, but not in the actual private chat

        After restarting the client, the message is shown normally.

        2 votes
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          1 comment  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • we can't get your files

          We can't get your files
          We're working on getting them back.
          Unexpected character encountered while parsing value: <. Path '', line 0, position 0. Scenario ID: B2D4EEC94EF94125AA0AA5CF2A240C7C

          2 votes
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            0 comments  ·  Files  ·  Flag idea as inappropriate…  ·  Admin →
          • Android troubles. If I try to log in to my account, this user is not found.

            If I try to log in to my account, this user is not found. At the same time, I am under this account in the application on the PC version.

            Android 8.1

            1 vote
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              1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
              • Teams on Mac not showing tabs

                Is it possible to fix Teams bug in Mac where you can't see tabs like Class Notebook or Assignments? It is possible to click on those, but nothing shows up. Reinstalling doesn't fix problem.

                1 vote
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                  0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
                • Cancelling a transfer then clicking Resume puts the call on hold

                  Repro steps:

                  1. Make a PSTN call to a Teams user that has E3 + Phone Systems and an MS Calling Plan.
                  2. Answer with Teams client.
                  3. From call controls, select Transfer (or Consult then Transfer).
                  4. Instead of picking a user, just click Cancel. (image001.jpg)
                  5. Then click Resume. (image002.jpg)

                  Expected:
                  Call resumes.

                  Actual:
                  Client displays "Parking" but then puts the call on hold. (No park code listed.) (image003.jpg)

                  Have to go to upper left and click Resume again in order to return to the call. (image004.jpg)

                  1 vote
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                    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
                    • Renaming a channel does not take effect in the Files section

                      If a channel are renamed from X to Y and you go into the Files section the the title that are shown is still X and not Y.

                      1 vote
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                        0 comments  ·  Teams & Channels  ·  Flag idea as inappropriate…  ·  Admin →
                      • Status - Set the Amount of Time a Status Should Display as Available

                        I would like to adjust the amount of time my status displays as available (e.g., after 60 minutes of inactivity, it displays as Away). Is there a way to do this?

                        Thanks

                        1 vote
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                          0 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
                        • video

                          I just started using Teams on Google Chrome. My problem is the camera can not work at all. What should I do?

                          1 vote
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                            0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
                          • Move task list item deletes whole row

                            Hierarchy of task list items can't be changed, as the whole line is being deleted when you click on the symbol.

                            1 vote
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                              0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                            • Very inconsistent replies from QnA bot :(

                              I've built a bot using Azure and QnA Maker based on a video from Microsoft Ignite.... The bot is working fine when testing within QnA and within the "Test in Web Chat" in Azure, but I am getting very inconsistent replies in Microsoft Teams. I added the bot using App Studio in Teams. It seems to work for a short time in the Teams Desktop app, but usually only with private chat OR with an @ Mention in a Team Conversation, but never both. I have had more success using the bot on the browser version of Teams, but it…

                              1 vote
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                                2 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →
                              • store

                                AddOn descriptions in the store cannot be expanded. User has no idea what an AddOn does unless they accidentally hover and read.

                                Screenshot:

                                At the end of the description there's an elipses, indicating more available info. Nowhere on this screen is a clickable link to get more information. Instead, the user must hover over the description, wait, and then read. This not obvious to the user and unexpected; so much so that it's entirely possible for the user to give up before realizing how to get the info.

                                1 vote
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                                  0 comments  ·  UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
                                • Audio Devices missing, meeting goes to "Leaving..."

                                  I'm encountering a weird issue with teams. Whenever I attempt to join a meeting, the video and microphone toggle are disabled. When I join the meeting, I'm immediately met with a "Leaving..." message and am unable to continue without ending the program task.

                                  Under my settings tab, I see "None" as options for all audio and video devices.

                                  My devices definitely continue to work, as I am able to use the browser version of teams, Skype for Business, etc just fine.

                                  I've attempted a reinstall, as well as several reboots, without success.

                                  Are there any known workarounds to this issue?

                                  1 vote
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                                    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Double-clicking a person to chat with briefly flashes the chat window to that person but then switches back to previous chat

                                    I'm I'm chatting with one person and I want to chat with someone else, like the next person down on my Recent list, generally I would just click the name, and the chat window would switch. Sometimes Teams ignores that first click entirely, so I would double-click. I noticed that if I do that double-click, you can see the person I double-clicked on in the chat window briefly, but then it flips back to the original person I'm chatting with. If I don't pay close enough attention to this I will end up chatting with the wrong person, which has…

                                    1 vote
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                                      0 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
                                    • PDF Viewer sometimes refreshes when scrolling and zooming, losing your place in the document and causing you to wait for it to reload.

                                      This happens in the Teams Web App (tested on Firefox on Windows 7), and in the iOS app on iPad.

                                      1 vote
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                                        0 comments  ·  Files  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Unable to "Meet Now" on Android app

                                        Unable to "Meet Now" on Android app.

                                        We are unable to create a meeting while on Android app.

                                        We are using it on a Android tablet:
                                        Galaxy Tab S2
                                        Model: SM-T810
                                        Android version: 7.0
                                        Build Number: NRD90M.T810XXU2DRB1

                                        1 vote
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                                          0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Double login when signing in

                                          Logging in when work email address on app will bring me to my securemail owa login page to login again.
                                          Effectively making me login twice.

                                          Steps:
                                          1.) Open app, asks me to sign in, inputted company email and password. Enter.
                                          2.) Brings me to our company's owa securemail login webpage.
                                          input company email and password. Enter.
                                          3.) Enter app successful.

                                          Also, please make camera zoomable. When sharing video via rear camera, we are unable to pinch and zoom, or tap to focus.

                                          1 vote
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                                            1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
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