Bug Reports

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  1. Mobile Android Face Zoomed in on Camera

    Hi when I use teams on my phone to join meetings, I can clearly see myself from my front camera on the screen, from a decent distance. However I am told by other participants that I am really close up on their screen, and in one instance someone said all he saw was my forehead.

    I had no idea this was happening as on my screen, I was not cropped off at all.

    How do I fix this?? It doesn't reflect well on me when I take external meetings and currently my work laptop is broken and the company isn't…

    9 votes

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    6 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  2. No new messages notification

    Notification not comming when ever new messages received

    9 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  3. Live event crashing and stops playback on Android

    The live event component is extremely unreliable in Android.


    • It crashes very often (common when pivoting screen)

    • it doesn't continue play in background when opening question section

    • it doesn't continue play in background while switching apps

    • it doesn't force display on while in full screen mode or normal view mode

    The feature seems not ready, and seems to be an external component added as an after-thought. Perhaps all of above aren't bugs, but they're definitely expected features and the lack of those creates much trouble using the application. Are there any plans to fix this? I'm often on the move…

    9 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  4. Android app notification

    Impossible to "shut up". No matter the status you pick. Calls come through, notifications come through. The only way to silence the app is to disable notifications completely or simply logging out. "Do not disturb" doesn't work. "Unavailable" doesn't work. "Occupied" doesn't work.
    Why do I have to completely log off to not be disturbed on my day off?!?!

    9 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't Upload Files in Mobile App

    The Android app does not have any button or link to add/upload a file to the Files tab of a channel.

    9 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't join meeting

    Cannot join an ongoing meeting through the app when going to the specific channel. Sometimes you can join through the agenda, but if the meeting isn't scheduled there you're unable to see a join button in the channel, which just keeps loading forever.

    This is in the Android client on a Samsung Galaxy S10+.

    8 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. Forms in Teams mobile on Android freezes teams

    Opening Ms forms tabs in mobile Android app freezes Microsoft teams.

    8 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  8. Mobile headset not working

    Teams on Android (Pixel 3 XL, latest) fails to use a headset mic regardless of the headset being plugged in before or during a Teams meeting call. I can hear the call but the mic doesn't work. I have tried the Pixel headset and a standard headset with the usb-c adapter. Both headsets work normally outside of Teams.

    8 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  9. Polycom devices failing to sign back in after being disconnected from power

    When Polycom devices are shut off due to a power outage, the device will sign out from Teams due to failure in saving the credentials. Meaning the device requires to be signed into again.

    8 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  10. unable to switch to guests in Android mobile

    I have several guests whom granted from the customers.
    but when I switched to guest account to login the customer organization, It couldn't that and it remains the status of Microsoft organization of my account.
    even though I removed and re-installed app, but it was the same.

    8 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Class materials folder not accessible in android app

    Class materials folder not accessible from app Android

    7 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  12. Removing from a meeting.

    Suppose a meeting is going on and someone is removing me from the meeting.He/She is not the admin but then also he can remove me and I am unable to find out that who is removing me from the meeting.

    7 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  13. Replies Reatricted Android client only

    "Replies Resricted" message appears for users trying to reply to an existing message inside a teams channel. This is only a problem on Android as the same user is able to reply when using iOS and Win10 desktop apps.

    7 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  14. Just can't see the folder in "files" bar.

    I can see the folder and files using my laptop in Teams, but on my smartphone there is no folder at all.

    7 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  15. Cant see presentation content in Teams meeting using phone app

    Please allow meeting presentation to be available in Teams phone app. Skype for business does this well. Also, the app did not allow for screen rotation.

    7 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  16. High usage reminder on Android

    After have opened the app for about half an hour I get a notification that Teams has high power usage. I can let it run and drain my battery or force close the app and don't get messages until I open the app again.

    Phone: OnePlus 3T
    Android version: 9

    Attached screenshot of Android notification.

    7 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  17. Call ringtone can't be muted on Android client

    Calls received via the Android app will ring regardless of my volume settings, even on Do Not Disturb mode. There's no settings within Teams that allows me to disable the ringtone for vibration only. This is an issue because it will ring anytime of the day until I pick up or another user picks up or it goes to voicemail. On normal calls, you can simply press the lock button to silence the ringer, but Teams ignores that.

    7 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  18. Contact groups

    On the mobile App My Contact groups are not sorted like the are in the desktop app and there is no way to rearrange them back to the correct order. There does not appear to be a way to edit the name of a group or add a member to the group as the "..." menu does not appear.

    For both the desktop and mobile app PLEASE minimize / collapse all the groups on initial launch and / or leave them collapsed / expanded from the previous time.

    Thank You.

    7 votes

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    0 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mobile: Sign In Causes Outlook Sign Out

    Signing into Teams on Android causes the Outlook app to requiere sign in again. Then signing in with Outlook signs out of Teams. And the loop continues.

    7 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  20. Profile picture quality decreases

    After first change, the profile photo appears in original quality on the people page, but after moving to any other page, the quality decreases and the pic looks pixelated.

    7 votes

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    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
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