Bug Reports

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  1. I recently updated to Mac OS Beta Big Sur. Now, in Teams, my tab content won't display properly.

    Since updating to Beta Big Sur, my Teams tabs won't display. No matter what the content (Excel, Word, Form, etc.). They won't display all the data. I have confirmed that Teams on the Web does work, Just Teams on Mac.

    5 votes

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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Notifications & minimized teams window not working on Mac

    notifications doesn't work properly and shows empty notification message, same for minimized teams window. It shows just a window or notification with no content on it. Mac BigSur Beta 8 (20A5374i)

    5 votes

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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Virtual backgrounds not working

    Virtual backgrounds used to work with Teams Client for macOS. But with v. 1.3.00.9271. on macOS Catalina (10.15.2) I'm not longer able to select and use any virtual backgrounds at all anymore. The actual bacground files are still in the respective folder. Already re-installed the client.

    5 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mac audio problem

    We have problems with audio in mac os clients. Users have to change to mobile application. Windows, linux, android or ios has no problems. Mac users sound (mac book pro 2019, mac min 2019) has a lot of cuts and network works fine.

    5 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. Camera light remains on after video call

    After the video call ended, the green camera light remains on.

    $ lsof | grep -w -i "vdc" | awk '{printf $2"\n"}' | xargs ps
    PID TT STAT TIME COMMAND
    2852 ?? S 19:23.01 /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams
    25579 ?? R 12:28.95 /Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper (Renderer).app/Contents/MacOS/Microsoft Teams Helper (Renderer) --type=renderer --autoplay-policy=no-user-gesture-required --disable-background-t

    Note that 25579 is in running (R) state.

    If MS Teams is restarted, the green camera light goes off until the next meeting.

    /Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams

    Added MS Teams log…

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. In-meeting chat makes Teams unresponsive

    Teams on Mac becomes unreponsive when clicking the 'Show conversation' button. Audio continues to work, but the buttons at the top (Chat, Participants, Leave, etc.) all disappear. You can't take part in the chat or scroll up or down in the chat. Have to quit Teams, relaunch the application, and rejoin the meeting to fix.

    4 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Screen sharing not working under OSX Big Sur

    Since upgrading to Big Sur the screen sharing feature does not work anymore. All permissions granted, however selecting any of the sharing options (selecting the screen to share) does not have any effect -> the options don't disappear after the selection and the sharing is not started.

    Update: I've now started a meeting with only myself participating and was able to activate screen sharing (of course without seeing whether something would be shown for other participants). I'll check in the next meeting, whether the problem returns.

    4 votes

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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Notifications don't display Text

    I am currently running the Big Sur Beta and when I receive notifications from teams I can see the blue box that appears in the corner and then I can see the profile and username but the rest of the box is devoid of any information, eg the start to whatever message or call I am apart of.

    4 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Inconsistent font with Vietnamese/Unicode texts

    Some Vietnamese characters got replaced by Helvetica font instead of Segoe font. Few of those characters are:
    ế, ệ, ổ, ươ

    Attached is the screenshot of Settings screen in Vietnamese but the same happens to message texts as well.

    4 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Colours in documents are desaturated when screen sharing

    When sharing documents via screen share colours in the document appear desaturated or muted.
    I work for a graphic design agency so it's really important that colour in documents is reflected as accurately as possible* when sharing screen. If we're presenting a red logo and the client sees it as pink that's not help.

    I attach a screenshot demonstrating the difference. The left-hand shows the Keynote file open on my desktop, the right-hand side shows the exact same document viewed through Teams.

    *Obviously every screen displays colour differently and this also depends on user settings, but it would be helpful…

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Microphone Failure Mac OS Teams Client for Mac

    The external microphone fails periodically during teams meetings. The Mac client screen pops that the microphone is not working. The external video continues to work on the same device as the microphone. Meaning there is no hardware or connectivity issue during these failures. Furthermore the microphone is accessible by other applications when it is not working on the teams client. This isolates the Teams Mac client as the problem. I have searched several threads that identify the same problem. However I cannot locate a bug or an ETA on a fix. What is the plan to resolve this known problem?…

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. MacOS - Incoming calls not notified properly

    With MacOS client, incoming calls notification does not appear when the application is opened on a virtual desktop that is not the current one.
    The notification only appear when the call is missed.

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. Teams Window minimises when sharing desktop in Mac

    When I go to share my Desktop (usually, my MacBook Pro's built-in display), Teams which is sitting on my external display minimises.

    I thought this was just annoyingly by design until a Windows-using colleague said that doesn't happen with Windows, it only does that when you share the Desktop which Teams is sitting on.

    4 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Freezes when connecting to external devices

    When connecting external displays and conference equipment the Microsoft teams application becomes unresponsive for more than 2 minutes. The issue can be replicated on other Mac devices and other connected equipment.

    4 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. I cannot edit Wiki tab section etc on iPhone or iPad!

    Impossible to edit anything on Wiki tab from iOS. This makes no sense. Please find a solution ASAP.

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. Having trouble sharing screen on OSX

    Hello

    I am having a problem sharing my screen with Teams client on OSX. On mission control I have couple of Desktops and when sharing occasionally the app would switch to a different Desktop. This is only happening with Teams not with Skype or any other application that I use to share my screen.

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Teams does not respond to application switching on MacOS

    When you use an Apple Computer it allows you to switch easily between applications by selecting Command Tab. This allows you to choose the app you want to switch to. Unfortunately the Micorsoft Coders have not realised this and it is poorly coded and does not work. Other Micorsoft Apps do work like OneNote, but Teams has not been coded properly. Could you please fix it. Am using all the newest MacOS system software and recent hardware.

    3 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Insane battery drain on MACOS

    I'm seeing an insane amount of battery drain while on meeting via teams:
    I've got a macbook pro 15 from 2015
    I'm running the latest version on teams
    I can't sustain a 1h video call with teams.

    3 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. Distorted audio with AirPods Pro since Big Sur

    Since upgrading to Big Sur, I've found that my audio on Teams calls is very poor. It's intermittent but audio coming through from others sounds a bit like a Dalek and I'm told my audio when speaking is heard in the same distorted way. It sounds robotic and breaks up (inbound & outbound audio). It's like it comes and goes in waves, sometimes more frequent during calls and sometimes not so much, to the point I've managed a day of calls without issue but then in the evening it happened again. AirPods Pro fully charged etc..

    Anyone else experienced the…

    3 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug: Play button on MacBook TouchBar triggers a ringing sound after Team calls

    Whenever I finish a call in Teams, and want to play some music, I press the "play" button of the music control of my MacBook's TouchBar. Instead of music playing, I ringing sound starts playing which gives the impression someone would be calling me or that I'd be calling someone, even though no call is happening. Pressing pause on the TouchBar stops the sound, but pressing play starts it all over again.

    3 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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