Bug Reports

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  1. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    523 votes
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    88 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pinned app wont stay pinned

    I try to pin an app, but not long afterwards I see this:
    "Your admin has updated your settings. Some of your pinned apps have moved."
    Our IT wouldn't have changed these settings, so why is this the default?

    91 votes
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    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Extreme CPU usage of Teams for Mac when using video

    Teams for Mac makes the computer almost unusable when using video conference. CPU goes to 100%, teams app slows down, Mac starts fan at max speed making even worse the experience of participating in a video conference (because of the noise).

    A fix is URGENT and IMPORTANT, over any other feature.

    50 votes
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    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Presenter view in Powerpoint shows others blank screen

    It looks like it isn't possible to present to a team call with presenter notes, as they get a blank screen when that view is chosen. It is possible to use a normal presentation or to just share the window and step through the slides that way, but it isn't possible to get visibility of the presenter notes as part of a proper presentation. This was from a Macbook presenting to a Macbook from the desktop Teams application.

    37 votes
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    19 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. macOS: teams video call freezes on notifications of teams (toast)

    When I'm in a video call and a "popup" (toast) notification of teams is shown, for example because of a chat in a different channel or a notification of a new meeting starting, the video in the current call freezes for a while.

    I'm on macOS Catalina (10.15.4)
    You have Microsoft Teams Version 1.3.00.4460. It was last updated on 14/03/2020.

    29 votes
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    7 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. 24 votes
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    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Team macOS app not working

    I've been using the Team macOS app for months now. Yesterday, out of a sudden it crashed and will not start up again. The app launches, but when it is trying to log in, this does not work (see screenshot).

    I already tried to:


    • restart mac

    • clear some application data / caching things

    • re-install teams app

    It still is not working. I also attached the log file, maybe this helps.

    24 votes
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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Teams for Mac looses focus when switching between spaces

    If you
    1. have multiple Spaces activated on a Mac,
    2. move to a different Space than the one where Teams is located and
    3. switch back to Teams suing Cmd+Tab,
    Teams looses focus, i.e. the three circles in the upper left corner and the search field are both greyed out, you can not continue writing in the chat window and none of the keyboard shortcuts are working. You have to press in the Teams window using the mouse to get focus back. This does not happen when switching between Teams and other apps within the same Space. (However, if…

    18 votes
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    6 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams Notifications on OSX Notifications Screen Missing

    Microsoft teams does not show up on Notifications settings window. All other MSFT tools like Outlook, OneNote, Excel, etc. show up. If a new . chat comes up, you need to be watching the icon vs. setting it up with a notification method (banners, alert etc.). This needs to be compliant with MacOS standards. Also, Teams app needs icons in Touchbar - most important one will be Mute/unmute button for calls. Thank you.

    18 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Version 1.2.00.13765 on macOS is using Discrete graphics continuously

    "You have Microsoft Teams Version 1.2.00.13765. It was last updated on 6/3/19."

    After this update, my MacBook Pro (15", 2017) is now continuously using the Radeon graphics system instead of falling back to Intel graphics to conserve power. This is obviously a massive hit to battery. Please investigate ASAP... I'll be happy to provide any logs needed if you can point me in the correct direction.

    See attached PNG from gfxCardStatus (menubar applet) showing that Teams is the app to blame.

    17 votes
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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Background settings doesn't work when Teams not logged in and joining call as guest

    Background blur settings is blank and doesn't work when Teams is not logged in and used for guest access.

    12 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. invisible notification window mac

    My teams client was updated to 1.3.00.28778 on 11/13/20. Prior to this update, I did not have the problem I describe below:

    1) Launch Teams
    2) Receive a message from a teammate prompting a notification
    3) Switch to Teams
    4) Read message
    5) Select Window Menu
    6) Observe that a window titled "Message Notification" still exists
    7) "Bring All To Front" does not make a notification visible
    8) No option exists to close this Message Notification window

    Others have complained about this problem - a quick search using Google for "invisible notification window" gets multiple hits.

    The window is not…

    10 votes
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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. The Teams window randomly disappears.

    The process keeps running, but the window is gone. Happens a couple times a week (Mac desktop client 1.2.00.17856).

    9 votes
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    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Camera/Mic should NEVER default to "on"

    Camera defaults to "on" during when you are invited to unscheduled meetings. Cannot override this setting.

    Need option to say "ask everytime" before turning on camera or mic regardless of how you are joined to a meeting.

    8 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. 8 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. cmd+tab doens't go to Teams application

    With every other application on my computer (Mac) I can hit Cmd+Tab and navigate between apps using the app switcher, when I let go of cmd+tab that program becomes active and the desktop switches to the desktop with the application, teams has not been doing that recently although it had this behavior in the past.

    7 votes
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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Excel Window Sharing Does Not Work On Teams MacOS Client

    When in a Teams meeting, you cannot share an Excel Window if a spreadsheet is open. If you share the Excel Window prior to opening a spreadsheet, Teams will allow the share, but as soon as you open a spreadsheet, the share stops and Teams notifies you that it cannot find the window. Others have reported this problem on the community forums. https://techcommunity.microsoft.com/t5/microsoft-teams/teams-of-macbook-cannot-share-excel-workbook-on-screen-sharing/m-p/1187293

    7 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not responsive, issue when worked along with Charles proxy

    Many times teams crashes when used along with apps like Charles proxy.
    When bandwidth is moderate, teams call/ sharing gets stuck/distorted even though Skype & Zoom works fine in that bandwidth.i.e requires high bandwidth.

    7 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. Teams connecting sound controlled by play / pause button

    I had an incoming Teams call. Using the play / pause keyboard button, I paused music from Pandora.com in Google Chrome and took the call. Afterwards, I pressed the button to resume music, but instead, it was controlling the Teams sound for incoming calls. I could pause and restarted the sound.

    I don't know the exact conditions to reproduce this, but it was so strange I had to share it. Details about my configuration:


    • Teams 1.3.00.28778

    • Google Chrome, Version 86.0.4240.183 (Official Build) (x86_64)

    • macOS 10.15.7 (19H15)

    • Apple Magic Keyboard with Numeric Keypad

    6 votes
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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. wiki images

    Images on wiki are deleted when clicking the section that contains the image (you need to navigate in other channels or close teams and reopen to replicate)

    6 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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