Bug Reports

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  1. Team macOS app not working

    I've been using the Team macOS app for months now. Yesterday, out of a sudden it crashed and will not start up again. The app launches, but when it is trying to log in, this does not work (see screenshot).

    I already tried to:


    • restart mac

    • clear some application data / caching things

    • re-install teams app

    It still is not working. I also attached the log file, maybe this helps.

    17 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Version 1.2.00.13765 on macOS is using Discrete graphics continuously

    "You have Microsoft Teams Version 1.2.00.13765. It was last updated on 6/3/19."

    After this update, my MacBook Pro (15", 2017) is now continuously using the Radeon graphics system instead of falling back to Intel graphics to conserve power. This is obviously a massive hit to battery. Please investigate ASAP... I'll be happy to provide any logs needed if you can point me in the correct direction.

    See attached PNG from gfxCardStatus (menubar applet) showing that Teams is the app to blame.

    12 votes
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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Teams Notifications on OSX Notifications Screen Missing

    Microsoft teams does not show up on Notifications settings window. All other MSFT tools like Outlook, OneNote, Excel, etc. show up. If a new . chat comes up, you need to be watching the icon vs. setting it up with a notification method (banners, alert etc.). This needs to be compliant with MacOS standards. Also, Teams app needs icons in Touchbar - most important one will be Mute/unmute button for calls. Thank you.

    10 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Teams for Mac uses high performance GPU

    When I look in the task manager on my MBP Teams is using the high performance GPU. I’m viewing conversations this doesn’t seem right and risks chewing up battery life.

    I’d like to see better power saving performance out of this app that I have to spend a lot of time in.

    7 votes
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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change organisations crash the client on Mac

    I'm in two organisations that use Teams. One at work and the other on my spare time.

    It would be nice if I could conntect two different mailadresser to one Teams.

    Today I must switch between the two organisations and when I switch the client crashes, se attachment.

    5 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. I cannot edit Wiki tab section etc on iPhone or iPad!

    Impossible to edit anything on Wiki tab from iOS. This makes no sense. Please find a solution ASAP.

    4 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Having trouble sharing screen on OSX

    Hello

    I am having a problem sharing my screen with Teams client on OSX. On mission control I have couple of Desktops and when sharing occasionally the app would switch to a different Desktop. This is only happening with Teams not with Skype or any other application that I use to share my screen.

    4 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Teams for Mac (v 1.2.00.34155) Cannot click Submit on Proxy Authenticate window

    After opening Teams, a small window pops up asking me to authenticate against our Corporate Proxy servers.

    The username and password boxes are pre-populated (assume from keychain), however the submit button doesn't work - there is no way to close the window.

    I can connect and use Teams as normal so doesn't look like it's breaking anything.

    Screenshot attached, proxy details redacted.

    3 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Freezes when connecting to external devices

    When connecting external displays and conference equipment the Microsoft teams application becomes unresponsive for more than 2 minutes. The issue can be replicated on other Mac devices and other connected equipment.

    3 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. my microphone isn't working in Teams App on a MAC Book Pro

    my microphone isn't working in Teams App on a MAC Book Pro. The web meetings work, but not the native app on the Mac.

    3 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. MacOS - Incoming calls not notified properly

    With MacOS client, incoming calls notification does not appear when the application is opened on a virtual desktop that is not the current one.
    The notification only appear when the call is missed.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Teams Window minimises when sharing desktop in Mac

    When I go to share my Desktop (usually, my MacBook Pro's built-in display), Teams which is sitting on my external display minimises.

    I thought this was just annoyingly by design until a Windows-using colleague said that doesn't happen with Windows, it only does that when you share the Desktop which Teams is sitting on.

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can't select and copy more then 10 messages in conversation


    1. Can't select and copy more then 10 messages in conversation

    2. Can't select only part of message, its automatically selects all message

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option+Shift+Command+V to paste text without any formatting

    It should be possible to paste text without any formatting into a chat or channel using keyboard shortcut Option+Shift+Command+V.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. The Teams window randomly disappears.

    The process keeps running, but the window is gone. Happens a couple times a week (Mac desktop client 1.2.00.17856).

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. Unable to leave a team which was deleted

    Teams v 1.1.00.8752 installed on a Mac running Sierra 10.13.4. I am unable to leave a Team which was previously deleted. When I click Leave the team - a generic error pops up and says "An error occurred" and the Team remains in my list. I was able to remove it from the Favorites but the team still shows in the "More" section. When I log in to the online/web version of Teams the team in question does not show up in any list or when searching for it (it shouldn't since it was deleted by the owner).
    I tried…

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Excel Window Sharing Does Not Work On Teams MacOS Client

    When in a Teams meeting, you cannot share an Excel Window if a spreadsheet is open. If you share the Excel Window prior to opening a spreadsheet, Teams will allow the share, but as soon as you open a spreadsheet, the share stops and Teams notifies you that it cannot find the window. Others have reported this problem on the community forums. https://techcommunity.microsoft.com/t5/microsoft-teams/teams-of-macbook-cannot-share-excel-workbook-on-screen-sharing/m-p/1187293

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notification onenote student work

    I cannot see if my students have worked on their notebook/homework... (normally it should be bold if it is new as it is in teams) but with mac that does not work...

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. No audible ringtone when receiving a Teams call

    I don't hear a ringtone on my Mac when I receive a Teams call while using the Mac Teams client. All other audio on my Mac is fine (Teams and otherwise). It appears to be a Teams bug.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Presenter view in Powerpoint shows others blank screen

    It looks like it isn't possible to present to a team call with presenter notes, as they get a blank screen when that view is chosen. It is possible to use a normal presentation or to just share the window and step through the slides that way, but it isn't possible to get visibility of the presenter notes as part of a proper presentation. This was from a Macbook presenting to a Macbook from the desktop Teams application.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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