Bug Reports

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  1. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    289 votes
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    53 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pinned app wont stay pinned

    I try to pin an app, but not long afterwards I see this:
    "Your admin has updated your settings. Some of your pinned apps have moved."
    Our IT wouldn't have changed these settings, so why is this the default?

    85 votes
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    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Teams for Mac uses high performance GPU

    When I look in the task manager on my MBP Teams is using the high performance GPU. I’m viewing conversations this doesn’t seem right and risks chewing up battery life.

    I’d like to see better power saving performance out of this app that I have to spend a lot of time in.

    40 votes
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    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Extreme CPU usage of Teams for Mac when using video

    Teams for Mac makes the computer almost unusable when using video conference. CPU goes to 100%, teams app slows down, Mac starts fan at max speed making even worse the experience of participating in a video conference (because of the noise).

    A fix is URGENT and IMPORTANT, over any other feature.

    31 votes
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    6 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. Presenter view in Powerpoint shows others blank screen

    It looks like it isn't possible to present to a team call with presenter notes, as they get a blank screen when that view is chosen. It is possible to use a normal presentation or to just share the window and step through the slides that way, but it isn't possible to get visibility of the presenter notes as part of a proper presentation. This was from a Macbook presenting to a Macbook from the desktop Teams application.

    30 votes
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    15 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Team macOS app not working

    I've been using the Team macOS app for months now. Yesterday, out of a sudden it crashed and will not start up again. The app launches, but when it is trying to log in, this does not work (see screenshot).

    I already tried to:


    • restart mac

    • clear some application data / caching things

    • re-install teams app

    It still is not working. I also attached the log file, maybe this helps.

    22 votes
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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. macOS: teams video call freezes on notifications of teams (toast)

    When I'm in a video call and a "popup" (toast) notification of teams is shown, for example because of a chat in a different channel or a notification of a new meeting starting, the video in the current call freezes for a while.

    I'm on macOS Catalina (10.15.4)
    You have Microsoft Teams Version 1.3.00.4460. It was last updated on 14/03/2020.

    15 votes
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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Version 1.2.00.13765 on macOS is using Discrete graphics continuously

    "You have Microsoft Teams Version 1.2.00.13765. It was last updated on 6/3/19."

    After this update, my MacBook Pro (15", 2017) is now continuously using the Radeon graphics system instead of falling back to Intel graphics to conserve power. This is obviously a massive hit to battery. Please investigate ASAP... I'll be happy to provide any logs needed if you can point me in the correct direction.

    See attached PNG from gfxCardStatus (menubar applet) showing that Teams is the app to blame.

    15 votes
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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams Notifications on OSX Notifications Screen Missing

    Microsoft teams does not show up on Notifications settings window. All other MSFT tools like Outlook, OneNote, Excel, etc. show up. If a new . chat comes up, you need to be watching the icon vs. setting it up with a notification method (banners, alert etc.). This needs to be compliant with MacOS standards. Also, Teams app needs icons in Touchbar - most important one will be Mute/unmute button for calls. Thank you.

    13 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. 9 votes
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    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Teams for Mac looses focus when switching between spaces

    If you
    1. have multiple Spaces activated on a Mac,
    2. move to a different Space than the one where Teams is located and
    3. switch back to Teams suing Cmd+Tab,
    Teams looses focus, i.e. the three circles in the upper left corner and the search field are both greyed out, you can not continue writing in the chat window and none of the keyboard shortcuts are working. You have to press in the Teams window using the mouse to get focus back. This does not happen when switching between Teams and other apps within the same Space. (However, if…

    7 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Excel Window Sharing Does Not Work On Teams MacOS Client

    When in a Teams meeting, you cannot share an Excel Window if a spreadsheet is open. If you share the Excel Window prior to opening a spreadsheet, Teams will allow the share, but as soon as you open a spreadsheet, the share stops and Teams notifies you that it cannot find the window. Others have reported this problem on the community forums. https://techcommunity.microsoft.com/t5/microsoft-teams/teams-of-macbook-cannot-share-excel-workbook-on-screen-sharing/m-p/1187293

    7 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. The Teams window randomly disappears.

    The process keeps running, but the window is gone. Happens a couple times a week (Mac desktop client 1.2.00.17856).

    7 votes
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    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Camera/Mic should NEVER default to "on"

    Camera defaults to "on" during when you are invited to unscheduled meetings. Cannot override this setting.

    Need option to say "ask everytime" before turning on camera or mic regardless of how you are joined to a meeting.

    6 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. Background settings doesn't work when Teams not logged in and joining call as guest

    Background blur settings is blank and doesn't work when Teams is not logged in and used for guest access.

    6 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. screen sharing freezes

    When someone is sharing their screen with me, sometimes the share will freeze until I move the mouse. This is on Mac with an external monitor.

    6 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Black screen appears when sharing

    Using a Mac with an additional Dell screen 1910*1080, I have a black screen when I initiate a call and the other person shares either an app or their desktop.
    I simply hang up and get them to initiate the call, then I'm able to see their screen when they share it. Very frustrating.

    Also, when the black screen appears if I go to another chat then I can see the video of the person but when I go back to the chat the video returns to a black screen.

    5 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Option+Shift+Command+V to paste text without any formatting

    It should be possible to paste text without any formatting into a chat or channel using keyboard shortcut Option+Shift+Command+V.

    5 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. Change organisations crash the client on Mac

    I'm in two organisations that use Teams. One at work and the other on my spare time.

    It would be nice if I could conntect two different mailadresser to one Teams.

    Today I must switch between the two organisations and when I switch the client crashes, se attachment.

    5 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. my microphone isn't working in Teams App on a MAC Book Pro

    my microphone isn't working in Teams App on a MAC Book Pro. The web meetings work, but not the native app on the Mac.

    5 votes
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    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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