Bug Reports

Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
  • Platform
  • Browser
  • Device type
  • Screenshots and/or video
  • Any other helpful information

Thanks for using Microsoft Teams!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I was logged out and now I can't log back in.

    The login screen shows, then click login, splash screen shows then disappears and the program crashes with:

    Faulting application name: Teams.exe, version: 1.2.0.19260, time stamp: 0x5cdee87a
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc000041d
    Fault offset: 0x000002935e400fe0
    Faulting process id: 0x1ed4

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow sending images/screenshots to external users

    Why is it not allowed to send screenshots to users outside organisation? It's a big step back comparing to Skype for Business, especially for the companies working with various clients on a daily basis.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. Full name instead of e-mail address for external users

    Users outside organisation appear as e-mail addresses instead of their full names.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. modern authentication - url/tab for other authenticator option is missing

    Steps to reproduce:
    User wants to login in Teams, but modern authentication isn't enabled yet for cloud application.
    User gets prompt to setup modern authentication
    Only the QR code for Microsoft authenticator is displayed, option for other authenticators (like Google authenticator) is missing.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. "Open application in background" doesn't work when installed on VDI

    When installed in a VDI using the MSI with ALLUSER=1 switch, the "open application in background" option doesn't work. If this was intentional, it needs to be fixed because most of my users don't want to see it full-screen when they log in.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't see my Teams in the sidebar

    When I click on the Teams icon in the sidebar, I should be able to see the Teams that I am subscribed to, but clicking on the button does nothing.

    My Android phone app is a little better, but I can't create new channels within the Teams. Teams is a useful app, but its use is still quite buggy and annoying in many areas.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to search for Teams in the desktop or web browser client.

    I am unable to search for teams on the desktop (win 10) or web browser version. I have attached an image of what I see. It oddly does work on mobile iOS or Android though. This is the same with everyone within my orgnaisation.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. keyboard focus when adding a contact

    1. Create a contact group
    2. Click …
    3. Click "Add a contact to this group"

    Observe that keyboard focus is lost. Instead, it should be transferred to the "Type a name" filed in the modal dialog that appears.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Outlook 2019 crashes Windows 10

    On regular occasions the Outlook 2019 will not start. A restart of Windows 10 is required, However, Windows 10 does not restart. A complete power down is required to restart WINDOWS 10. t
    Then Windows will restart and then Outlook 2019 app will run normally until the next App malfunction

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. My Teams window is staying on top when I click other windows in the Taskbar

    My Teams window is staying on top when I click other windows in the Taskbar

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Unable to access MS treams on Desktop when trying to access a different channel

    I am unable to use MS teams on desktop. I get a blank window when trying to access a different channel. I am guest on the channel that i am trying to switch too. I am able to access it on the web app.
    The desktop app is crashing.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. using touch on windows is not working

    I can't use Teams with touch enabled devices on windows. Either kill touch devices for windows or provide a client capable of using touch input. Scrolling in the files tab does not work with touch for surface Book surface Go or any touch enabled device. Teams is a new product. If new Microsoft products do not use new features in windows stop selling more expensive touch devices, eliminate touch API or make a product that uses HW features described as being the future.
    This Windows OS as second class citizen approach only means stop developing on windows and stop caring…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to mention guests in desktop app

    Unable to mention guest in Windows app. This can be done in the web app, but not in the desktop app.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Speed Dial/Contact Naming Issues

    If I try to include someone's nickname in the Full Name field of a contact I'm adding to my Speed Dial list, I get an invalid name error. The problem seems to be that the field doesn't like the use of quotation marks around the nickname. Yes, I know, I could use other than quotation marks, but that's conventional. Please fix this rather than asking me to adopt a new convention.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. conversations not visible in desktop

    Channel conversations have disappeared on the Desktop version, but they're still there--visible on the web app.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. Join button and inaccessible meeting room for team members

    I came across same situation. I have created meeting room for my team few weeks ago. Everything works perfect like 2 week, than some members of my development team began to have problems with joining the meeting (reoccurring one established via Outlook), as the join button was missing for them. Then, I needed to record the meeting (I have the rights to do so) - it was yesterday - until this event, I was able to joint the pinned meeting via Join button. The recording was started, everything seemed OK, I properly stopped the recording and then it happened. I…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. German Umlaute in saved E-Mails are wrongly displayed

    If a E-Mail is saved in a Group and will be displayed via Desktop Client the German Umlauts will wrongly displayed.
    I attached E-Mail to show the effects.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Display of emoji in chat window discrepancy

    Teams renders some Emoji's in chat differently from the preview pane. For example, the FacePalm animation in chat is rendered as the standard Unicode Emoji.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. Click on 3 dots in favorites list doesn't work for general channels

    If you click on the 3 dots of a general channel in the favorites list, the option menu will not be shown. if you select a general channel and click on the 3 dots next to the title (above the conversations), the option menu shows.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sign-in loop

    I was prompted on tasks.microsoft.com that my password expires and to change it. I changed it. This caused Teams to require to sign back in with the new password. Upon clicking "Sign In" on the desktop app, the app closed, relaunched and told me again to sign back in with my new password. Clicking again "sign in" caused the app to close and restart back on the previous screen. I looped this about 15 times. Sign out from start menu did nothing. Teams app while the "sign back in" screen is shown is unusable. Had to reinstall.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base



You are about to visit the UserVoice site for Microsoft Teams

We have partnered with UserVoice, a 3rd party service providing public discussion forums for product-specific feedback.

By clicking "Continue to UserVoice" you agree to UserVoice's Privacy Policy and Terms of Use.