Bug Reports

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  1. Remove comfort noise

    It seems like Microsoft Teams has a comfort noise: https://en.wikipedia.org/wiki/Comfort_noise , at least on the Windows Desktop Client - please give us an option to disable it or remove it completely.

    Also see:
    https://techcommunity.microsoft.com/t5/microsoft-teams/background-white-static-noise-even-with-microphones-muted/m-p/1254880

    485 votes

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    71 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. Team desktop client picking low quality video resolution from set offered by web cam.

    Teams client is picking 640x360 resolution rather than optimal resolution. This results in sub-par picture quality.

    This happens with virtual camera devices like XplitVcam, XsplitBroadcaster and OBS as well as physical cameras like Logitech brio.

    I have proven this by removing the 640x360 offered resolution from xsplit XML files (it offers multiple resolutions via dshow and teams picks which it wants to use) - quality improved.

    To be clear this is a bug in how team client selects from the dshow resolutions offered.

    More here https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/

    This issue does not affect web client.

    confirmed in client version 1.3.00.13565

    267 votes

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    16 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. images display inline in chat but not viewer

    Images that are posted in chat are not viewable in their original size within Teams. The viewer opens with a broken link to the image.
    Within Teams Windows App
    Reproduce:
    1. Take a screen shot and paste into the chat window.
    2. Click on the image in the chat window.
    3. The image does not display in viewer.

    Breaks on Windows 10 Teams App
    Microsoft Teams Version 1.2.00.17057 (64-bit). It was last updated on 7/1/19.
    Worked before but don't know exactly when it stopped working.
    This works in the Teams webapp.

    197 votes

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    21 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Screen sharing broken on Linux with 1.3.00.16851

    Latest release for Linux 1.3.00.16851 broke screen sharing on Ubuntu 18.04.4 LTS / i3wm.

    Complete screen went black. Only red border and mouse courser visible. Working fine with previews version 1.3.00.5153.

    188 votes

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    21 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Wrong profile picture shown in chat

    After I have a chat with Person A and then he has a conversation with Person B my profile picture is displayed for an incoming message from B ("B typing...").

    Both are private 1:1 chats, I am not involved in the conversation with B...

    See screenshot I received from A.

    Microsoft Teams Desktop Version 1.3.00.27972 (64-Bit)

    161 votes

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    11 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Flickering screen when sharing Adobe PDF's.

    When sharing an adobe PDF file on application view the document continuously flickers for both the host and guests. the only way to resolve this is to hold down the mouse button. It's so bad we have resulted to Zoom to share screens. Please offer a fix ASAP.

    133 votes

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    28 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Whenever I hit (Shift+Alt) to change my keyboard language, the cursor jumps to the end of the sentence

    There's a bug in Windows Teams Client for the desktop. Whenever I hit (Shift+Alt) to change my keyboard language, the cursor jumps to the end of the sentence.

    This makes it hard to edit sentences and fix multi-language mistakes on the fly.

    You can help the problem if you turn off spell check, but that's hardly a long term solution.

    131 votes

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    2 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Screen sharing - drop-downs on browser appear blank

    Microsoft Teams made the drop-downs list on Chrome not appears when sharing screen to other users.

    Many persons reported that bug in the suggestion forum: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37592302-screen-sharing-drop-downs-on-browser-appear-blan

    Windows 10

    119 votes

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    11 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams Outlook Plugin creates meetings with wrong tenant information after tenant switch

    I'm using Teams with different customer's tenants. Unfortunately, I'm not able to switch between the tenants directly (described possibility to click on the arrow next to my user’s image is not displayed), so I need to logout and sign into the different tenants manually.
    If I do so, team's outlook plugin doesn't recognize the tenant change for a while and meantime creates meetings in outlook with the tenant ID of the tenant I've been logged in before or – worse – is mixing up the invitations between different calendars (in calendar A the meeting with tenant B credentials will be…

    97 votes

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    22 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. Flashing Red Border

    When screen sharing with Teams and using an external display, the red border around the shared window is flashing instead of being solid. A solid red border is okay, but the flashing red is very distracting. This is specifically when the external display is a ClickShare.

    87 votes

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    26 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Microsoft Teams Kills all Network Connectivity During Calls

    Despite having a good WiFi or Ethernet connection, regardless of which network I'm on, if I join a Microsoft Teams call, all network connectivity stops working and teams simultaneously reports poor call quality and no network connectivity. All this while on an active call which I can see and hear. Here's a full description of symptoms.

    Every time I connect to a Teams meeting:

    • Incoming call quality is ok. I can hear and see others.
    • Outgoing call quality is very poor. Others say my voice is breaking up.
    • If I unmute and speak for more than a few seconds, I…
    66 votes

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    16 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. Incomming calls are not displayed in foreground.

    If i use a CitrixDesktop in fullscreen and start MS-Teams on my main Desktop, outside of the CitrixDesktop, then i can hear the ring sound of incomming call but i didn't get the popup on the right low corner to answer the call. I recordnized the problem since start of november. For now i use the 1.3.00.30866 64bit Version on Windows 10
    10.0.19042 Build 19042. My coworkers got the same issiu.

    --> https://answers.microsoft.com/de-de/msteams/forum/msteams_tfl-msteams_callin-msteams_audio/anruf-als-banner-anzeigen-lassen-und-klingelton/b718911e-489a-4a2f-b764-a7eea8937f29?page=1

    63 votes

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    29 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Switching tenants no longer works on Linux

    Since week 13/14 2021 it is no longer possible to switch tenants in MS Teams for Linux.

    This is a blocking issue and results in users not being able to join tenants as guests.

    You always return to the default tenant.

    Some errors found in the logs while switching are attached to this uservoice bug.

    60 votes

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    18 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Teams video call notifications window not coming to the front

    Many of our users are reporting an issue with the incoming call notification window in that it is not coming to the fore when ringing and they are having to minimise all other open applications to get to it. This has only started recently.

    60 votes

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    9 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. Blur and the Background features are complete gone....Again!

    I recently enabled the new Features in Teams and updated to Version 1.3.00.9267 (64-bit) on July 28, 2020. Now the Blur and the Background features are complete gone!

    It appears to be a rehash of an issue from back in June. The Current Case is Closed: https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40115269-blur-option-disappeared

    I would say that it needs to addressed again. I work from home (like a lot of other people). Need the feature to blur and set a background back ASAP please!

    56 votes

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    21 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. cannot share system audio- Teams

    “ Error occurred while sharing audio” , ‘ could not share System audio” sharing videos/PPT in teams

    46 votes

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    4 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Webcam video other participants can see is black and white or has weird graphic artifacts

    Since about 1-2 weeks before Christmas 2020, on any MS Teams call my video is presented to other participants either in black and white or with weird graphical artifacts (colored shadows over the video), while my preview looks completely normal.

    Based on reddit thread and MS Teams forum discussion (see links below) I am not the only one experiencing this; also based on the discussion my first guess would be a relation to nVidia GPU and GPU drivers (I have a GTX 1070 GPU with latest drivers, Logitech Brio web cam).

    Example screen shot of a shared Teams window (including…

    43 votes

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    19 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unable to switch organizations after 1.4.00.7556 update

    After updating Teams linux desktop client to version 1.4.00.7556 I am unable to switch organizations.

    Steps to reproduce:
    - Log in to teams taking me to my main organization
    - Click on organization where I am guest to switch org

    Expected: Activity/Chat/Teams for the guest org should appear

    Actual:
    - "Loading Microsoft Teams" screen appears
    - Content for the guest org appear for ~2 seconds
    - "Loading Microsoft Teams" screen reappears
    - I am back in my main organization

    Workaround:
    Switching organizations works fine in the web app in Chromium browser

    System info:
    - Fedora Linux 33 with kernel 5.11.11-200.fc33.x86_64…

    42 votes

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    13 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. Headset mute button behaviour is inconsistent

    USB headset mute controls are inconsistent depending on whether the headset is plugged in or not when Teams is started.

    It appears that when the headset is plugged in before Teams is started the Mute button does not control the Teams mute button. The Teams mute button does however control the headset OK (confirmed by the LED) If its plugged in after Teams is started, all works OK in both directions.

    No limitations listed here https://support.microsoft.com/en-us/office/control-calls-using-a-headset-in-teams-65d6e104-444d-4013-b8c2-f11317dd69a8?ui=en-us&rs=en-us&ad=us

    Microsoft Teams Version 1.3.00.13565
    Windows 10 17134.1425
    Plantronics C3200

    39 votes

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    4 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Teams.exe - Installation has failed Error Pop Up

    This error message appeared after a user has logged back into the computer. It looks like Teams is trying to update itself but has failed to.

    Temporary workarounds we have done is to remove Teams and download the latest update through the Teams website. But when Teams pushes another update, the same error message will appear.

    Another workaround we did is go to C:\ProgramData\User\Microsoft\Teams and set the security permission of that folder so the user has full control.And then do a restart on the machine.

    I wanted to ask if anyone has encountered this error and if there's hopefully a…

    38 votes

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    22 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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