Bug Reports

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  1. In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    Please figure out a solution to prevent such disruptions in large meetings.

    29 votes
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  2. 4 votes
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  3. Unable to answer call on mobile

    Call could not be answered on Galaxy S10 that was locked. The answer buttons had no effect.

    3 votes
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  4. Can't answer incoming calls.

    I've missed 2 out of 2 incoming calls now because pressing the answer button did nothing. The phone was unlocked. It hit the button a dozen times, but it just kept ringing.

    Android, Google Pixel 2

    2 votes
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  5. Control Bar in Teams blocking screen content while sharing screen

    While in a meeting or sharing screen the control bar floats ontop of content. there is not one single day I have to ask the other party to move their content so I can see it.

    Please make it possible to move + hide + minimize... I have audio controls on my headset ....

    2 votes
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  6. Switching to phone won't let me in to my own call

    In a meeting, when my audio fails and I try to switch to the phone, I'm admitted as a user, even though I'm the meeting owner. I then can't admit myself because terrible connection.

    2 votes
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  7. Guest users are able to receive calls although the private call is not allowed for guest users.

    I've tested following guest experience scenario.
    Teams user in the organization: Allow private calling - ON
    Guest user: Allow private calling - OFF

    In this case, Guest users are not able to make private calls but able to receive calls from users in the organization. It should not be the expected behavior.

    2 votes
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  8. Inbound calls from Call Queues go on hold and can't be resumed

    How do you stop the firmware auto updating from Microsoft Teams

    Set-CsIPPhonePolicy -EnableDeviceUpdate $false

    This does not seem to work anymore as I’ve just found all my phones updated to 58.15.0.45

    I AM FURIOUS!

    https://docs.microsoft.com/en-us/microsoftteams/teams-ip-phones

    This article from yourselves confirms my testing, 58.15.0.45 BREAKS THE CALL QUEUES ANSWERING

    When I downgraded all my phones on Friday to the version stated in your article, the issue was resolved. I came in this morning and the problem is back because all my phones have upgraded despite the policy being set.

    Yealink also do not recognise your firmware http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=284

    I have opened multiple…

    1 vote
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  9. Blocked in Dubai even though MSFT says would not be

    Blocked by ISPs in Dubai even though we were told it was not

    1 vote
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  10. Resolve Bvd error. Unable to assign number to resource account

    It take more than 24 hours Infact we should kill the waiting period
    Number cannot be assin to resource account and we get Bvd error

    1 vote
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  11. iOS client doesn’t show all attendees (more than 4). The additional attendee button doesn’t do anything.

    When there are more than 4 or 5 people on the call, iOS client shows the first 4 as tiles, and adds a button to show additional attendees. But tapping on that button does not do anything. I am told this works well on Android. So it may be an iPhone-specific bug.

    1 vote
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  12. enter and exit Tones for conference calls

    there is no option to allow for adding a tone to the conference calls when people join the call. the directions dont work

    1 vote
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  13. I work at FIS Global, and the call quality on Teams is trash! some cant join

    not an idea, please just fix the call quality issues with sound and the issues with joining bridges/calls!

    1 vote
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  14. No voicemail

    I am receiving voicemails but not able to actually get to the voicemail itself to listen to the audio. This occurs on the Android app, the Windows 10 application and also when using Teams through the web.

    The scenario is that someone leaves a voicemail, I am notified of the existence of the voicemail through the Feed. I also receive notification and transcription of the voice mail in my Outlook inbox. From the feed, I click on any voicemail and I am taking to the Calls section of Teams and the voicemail tab. That list is completely blank. There is…

    1 vote
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  15. 1 vote
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  16. Meeting wouldn't hang up

    Joined a meeting, i ended the meeting and pressed hang up, shows me the call has ended yet im still in the meeting. Pressed several times "hang up" and yet this function is not working. 21 hours in the meeting and still counting

    1 vote
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  17. When called I hear 30 secons beeb and then 10 seconds tititititit

    When called I hear 30 secons beeb and then 10 seconds tititititit. It actually takes 40 seconds before I can get to the call. This is very annoying. Could it be some wrong setting somewhere?

    1 vote
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  18. Call durations shown in Calls History are 2x or more what they really were.

    A recent update to Teams included a bug that greatly exaggerates the actual duration of the calls listed in your Calls History.

    1 vote
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  19. video call option is diabled

    my video call ooption is greyed. i cant start a video call. pls help me select video call.

    1 vote
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  20. call button disappears from teams client

    Hello,
    We had an issue with the calling button on Teams client. users were already enabled for entreprise voice and have been assigned Line URI and policies (we are on direct routing deployment).
    Few days after their activation, users didn't have the call button and when we run a get command on PowerShell to check their status, they still are enabled for voice, having a phone number and a policies assigned.
    Could you please advise? we tried to re-enable them and that resolved our issue but we want to understand why that happens as we still have the issue sometimes…

    1 vote
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