Bug Reports

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To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
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  1. 4 votes
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      0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
    • Cancelling a transfer then clicking Resume puts the call on hold

      Repro steps:

      1. Make a PSTN call to a Teams user that has E3 + Phone Systems and an MS Calling Plan.
      2. Answer with Teams client.
      3. From call controls, select Transfer (or Consult then Transfer).
      4. Instead of picking a user, just click Cancel. (image001.jpg)
      5. Then click Resume. (image002.jpg)

      Expected:
      Call resumes.

      Actual:
      Client displays "Parking" but then puts the call on hold. (No park code listed.) (image003.jpg)

      Have to go to upper left and click Resume again in order to return to the call. (image004.jpg)

      1 vote
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        0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
      • Microphone takes few seconds in Microsoft Teams to start working

        This problem only happens to me in Microsoft Teams desktop application, when I use Skype for Business, Skype or any other communications software microphone starts straight away.

        1 vote
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          0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
        • Failed to click on the remote client during a sharing session

          When I send a request to control a sharing session and accepted, I can see my pointer but failed to click anything on the target machine. Windows Menu / Application (Browser, Visual Studio, etc.). This happened couple of times, even the parties connecting close by

          1 vote
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            1 comment  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
          • Guest users are able to receive calls although the private call is not allowed for guest users.

            I've tested following guest experience scenario.
            Teams user in the organization: Allow private calling - ON
            Guest user: Allow private calling - OFF

            In this case, Guest users are not able to make private calls but able to receive calls from users in the organization. It should not be the expected behavior.

            1 vote
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              0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
            • Automatically mutted/Show stopper

              When i call with other teams member and connected with external mike and speaker, i cant listen end user voice after 4minutes(exactly). Am using my laptop having windows10, Reproduce scenario:
              When i receive the call and gets ringing with internal speaker, talking with external speaker/mike, i can face the same issue

              1 vote
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                0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
              • Calls drop immediately and Teams can no longer detect my internet connection

                As of this week (I have been using Teams since 2/26 and can confirm the issue as of 3/6), whenever a call is initiated (by me or the other person), after a brief moment of connectivity, the call is immediately dropped. Teams then cannot detect my internet connection (I confirmed that my connection still works by successfully browsing the web) until I reboot my computer. This happened four times with two different users.

                Dell Latitude 7490
                Windows 10 Pro
                Version 1709
                OS Build 16299.248

                Teams version 1.1.00.5855 (64 bit)

                1 vote
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                  0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
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