Bug Reports

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  1. Control Bar in Teams blocking screen content while sharing screen

    While in a meeting or sharing screen the control bar floats ontop of content. there is not one single day I have to ask the other party to move their content so I can see it.

    Please make it possible to move + hide + minimize... I have audio controls on my headset ....

    254 votes
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    31 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  2. In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    Please figure out a solution to prevent such disruptions in large meetings.

    117 votes
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    7 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  3. Enable gif background effects

    When you select a gif as a background effect, it just appears as a still picture and is not animated. Please add support for gifs so that if you set a gif as your background effect, it is animated. Thank you!

    37 votes
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    1 comment  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  4. Answering calls from a calling queue takes several seconds and sometimes answered calls are not connected

    We have one calling queue attached to an auto attendant for our company's main phone number. Our receptionist attempts to pick up calls using the Teams desktop client on Windows 10, but it often takes several seconds before the call is connected. Sometimes when attempting to answer, the caller only hears clicking and the receptionist is still unable to answer.

    Calls put on hold are sometimes unable to be picked back up without 30 seconds passing by.

    This is all with Domestic Calling Plan in the United States. I don't know how much more "vanilla" our environment could be, but…

    29 votes
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    8 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  5. Share Screen does not function when sharing desktop

    When I share my Desktop on either Screen #1 or Screen #2, the person I am sharing with only sees a black screen with my mouse cursor. If I have tried uninstalling/reinstalling, clearing my cache, ensuring I have the most current version etc. I have tried sharing with multiple people and all of them only have this issue with me.

    If I share one window, share screen works properly. This problem only occurs when sharing desktop.

    23 votes
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    8 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  6. AD telephoneNumber field must appear in the Call drop-down menu

    In Skype for Business, any and all telephone numbers published in AD (i.e. main / primary "telephoneNumber", "mobile", "homePhone", "otherTelephone" etc.) would appear in a drop-down menu (along with the default "Skype for Business call") any time there was a call button, either from the buddy list or from the contact card.

    In Teams, this is quite broken:

    1 Phone numbers visible in the contact card in Teams are not diallable / hyperlinked.

    2 The Call button from the contact card presents a different user experience to the Call button in the chat screen. In the chat screen, it provides

    21 votes
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    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  7. Call Queue Calls Answer Automatically when placing outbound call

    Using Microsoft Teams & CloudPBX with AA and Call Queues.

    If a user that is part of a call queue is actively making an outbound PSTN call (call not connected yet), and a call comes into the call queue, the outbound call is put on hold, and the inbound call is automatically answered, without the user actually clicking the answer button. The outbound caller hears nothing (because they are on hold.) We thought the fix would be to set the toggle on the call queue for "Agents can opt out of taking calls" but that didn't work. I have an…

    19 votes
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    2 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't answer incoming calls.

    I've missed 2 out of 2 incoming calls now because pressing the answer button did nothing. The phone was unlocked. It hit the button a dozen times, but it just kept ringing.

    Android, Google Pixel 2

    19 votes
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    4 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  9. Caller ID Name Display

    For Canadian callers, the outgoing name display does not currently work. When I make an outgoing phone call via MS Teams, the call recipient only sees my business number. They do not see my company name or any name associated with that number. In the US, there is a CNAME database that needs to be updated with a name for each phone number. In Canada, there is no database. The caller's phone company sends the caller's name, whether it is VoIP or traditional phone. Please, MS Teams, add a feature where Canadian customers can indicate what business name should appear…

    15 votes
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    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  10. Incoming Call Queue calls Issue - Mobile Client

    Incoming PSTN calls that arrive into a Call Queue cannot be correctly answered on the Mobile Teams clients (iOS and Android) by any of the CQ members. The incoming call is displayed but it looks like the integration of the Teams client into the Mobile operation system (iOS and Android) is not functioning correctly and the call keeps ringing even after accepting it. After a while the calls drops.This issue does not occour when calling a phone number assigned directly to a user.

    14 votes
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    4 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  11. If you mute someone, you cannot unmute them

    Using the Windows client, if a user mutes another participant the user cannot later unmute them. The user should be able to do so.

    I.e. If a user has authority to mute, they should have authority to unmute.

    14 votes
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    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  12. Live content queue doesn't work

    We're running a webinar using Teams Live Event. The content queue doesn't work, you can't queue content only share one person's screen at a time.

    If another user shares their screen it immediately overwrites the content being broadcast, which is not good at all!

    We expect better controls. Why are producers being broadcasters as if they're presenters and not have the option of talking into presenter's ears without being broadcast? Why can't presenters have producer controls if we want them to? Why can't presenters be changed to producers on the fly? Why does a powerpoint not tie in properly with…

    12 votes
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    5 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  13. Teams calls not ringing on Iphone

    Calls are not ringing on my iphone. All notifications are enabled and not on dnd. On the desktop app the incoming calls are visible.

    12 votes
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    5 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  14. Inbound Calls during Calls/Meetings disrupt the current activity

    Inbound Calls during a Call or Meeting place the current call on hold (even large meetings) creating a disruption. These inbound calls should be pushed to voicemail. Example: Large meeting is taking place, an attendee gets an inbound call, immediately places the entire meeting on hold/disrupts the presentation/starts hold music across all audio.

    11 votes
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    2 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  15. Participants removing other participants from calls and meetings.

    Could you add an option for organisers to be the only one able to remove participants from calls.

    10 votes
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    2 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  16. Teams will not allow you to sync contacts with non unique phone numbers from outlook when using it as a PBX.

    Currently the teams 'calls' contacts will only sync contacts with unique phone numbers.

    This means that if, like us, you are an MSP then you will have several contacts per client that have the same phone number. This limited functionality means that only 1 contact from that client will sync into teams - meaning that most contacts don't actually get brought over into teams.

    I would like to see this changed, so that the phone number is set to a non unique field, allowing all contacts to sync across - even with duplicate phone numbers.

    As per the screenshot -…

    9 votes
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    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  17. Teams Android won't switch to Bluetooth

    When exiting Bluetooth automobile during an active call, I am unable to get the call to switch to reconnected Bluetooth headset. Exacerbating the situation is that call will not play on mobile device's speaker either.

    9 votes
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    2 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  18. Wrong number of meeting participants in call history (in teams admin center)

    The number of meeting participants shown in call history is wrong (see screenshot attached - in red the correct number).

    I used scheduled meeting and I checked the exact number of participants (organizer included) during the meeting. In many cases I also talked to each of them: I'm sure they were in the meeting. But the number then displayed in the call history doesn't correspond.

    This is a problem since we thought to use that call history detail to monitor participants attendance to meetings and to check any absent student.

    8 votes
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    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  19. I do not receive calls in MS-Teams for iPhone, even activated notifications of incoming calls.

    I do not receive calls in MS-Teams for iPhone, even activated notifications of incoming calls.

    7 votes
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    3 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  20. A visual bug in Teams during video call between Teams desktop and mobile

    A visual bug exists in Teams that appears when a Teams Desktop and Teams mobile have a 1:1 video call. If mobile user is in Portrait mode, and desktop user in Landscape mode, then image is displayed by taking full width from mobile. This incidentally crops its top and bottom in mobile user video. Mobile users thinks it is fine as he sees his own video properly, but the desktop user can't see the image entirely, loosing top and bottom of the video.

    7 votes
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    2 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
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