No option to launch Dial Pad when adding outside user to Scheduled Teams Meeting
Steps to recreate:
Schedule a call using MS Teams or Outlook inviting people from inside and outside org.
From MS Teams desk top client
Need to add an outside participant with an Toll Free# and or VRU+extension. Tried using:
Show Participants > Invite Someone or dial a number > Enter ### Number > VRU requests input > ERROR not dial pad
Process requires further input to Navigate a VRU/Enter Password/Dial an extension/ using DTMF codes from a dial pad.
Teams does not offer the ability to launch the dial pad to enter further input when adding an outside party that requires navigation via a VRU or extension, this makes it nearly impossible to call them without them dialing in. Also could not find a way to use the Phone function of Teams to dial the number, navigate through the VRU, then Merge that call with an existing on going Teams conference call