Incomming calls are not displayed in foreground.
If i use a CitrixDesktop in fullscreen and start MS-Teams on my main Desktop, outside of the CitrixDesktop, then i can hear the ring sound of incomming call but i didn't get the popup on the right low corner to answer the call. I recordnized the problem since start of november. For now i use the 1.3.00.30866 64bit Version on Windows 10
10.0.19042 Build 19042. My coworkers got the same issiu.
Same issue here since August 2020.
I have to minimize ALL open windows (not only RDP ones) to see the popup for incoming call
Same issue here since december 2020.
I have to minimize ALL open windows (not only RDP ones) to see the popup for incoming calls.
We have an active connection to a virtual PC via VMware Horizon View Client in the foreground and when MS Teams calls come in, you usually miss them because the call window is in the background and you don't notice it.
Only then when Teams reports that you missed a call.
Georg Seher commented
Got a workaround for the BUG from my workmate.
The keyboard shortcut for answering video calls "CTRL + SHIFT + A"; only accept via audio would be "CTRL + SHIFT + S". Then you are able to "blind" accept calls.
Same issue here. Need to minimize full screen RDP in order to find the popup and answer.
Version 1.3.00.28779 (64-bit).
I use virtual desktops and have RDP on one so usually don't minimize I just flip back and forth. Took me a while to realize what was happening.
Same issue here. We´re using MS Teams in Version 1.3.00.30866 (64-bit) on Windows 10 Enterprise 1909. In foreground is Citrix Terminalserver. You can hear the ringing with Headset on and over shortcut you can take the call, but theres no information who is calling.
We have this issue on all working seats
M. Balder commented
We also have the same issue, using Windows remote desktop sessions. The banner is there but not in the foreground and while searching for it, mostly the call is already over and it is not possible to see who is calling before finding the banner. This is very annoying.
We have the same issue, please fix.
Same thing happens when using full-screen Windows remote desktop session. Have had to roll clients back to Teams 1.3.00.26064 as a temporary measure
I also have no banner, pleas fix the Bug!
Since November I do have exactly the same problem, too.
The problem is on every Windows 10 in our company and on every private Computer.
god mode commented
Hello, I have the same problem. It used to work, the popup window was displayed in the foreground. Since a Windows or teams update it does not work anymore. It's more than annoying that i don't get calls from my supervisor or customers anymore, especially since it used to work.
Michael Lingnau commented
Since November I do have exactly the same problem.
we really miss the popup
We have the same issue in the whole company, we all use windows 10.
Please fix the problem asp.
Dominic Kölsche commented
We have the same issue in the whole company since November.
Pls fix it.
Andreas Rehm commented
I also have no banner by working with Citrix in fullscreen!
Stefan Maurer commented
Me and many of my colleagues need this feature. If you can't answer calls anymore, that's a serious bug after all. How could Microsoft deliver something like this? Why is this not fixed for weeks?
Daniel S. commented
Please fix the bug!
[Deleted User] commented
same issue here. Please fix