Teams now setting my status to "Away" after 10 minutes?!?
While working outside of the Teams windows it sets Teams to "Away" after a very short time, even while working on the PC. As most people are not constantly just using Teams this leads others to believe one is not at their desk. There needs to be a way to turn to off and/or manually set the timeout period.
We should be able to set status "timeout" just like we can in Skype for Business. This is a frustrating issue and one that our users will not like when we switch to Teams from Skype for Business. Please fix it!!
Honestly this was so irritating that I just downloaded one of those apps that keeps your mouse running with "micro-movements" so my screen never falls asleep. It solved my issue and I don't have to wait for MS to come around...
Ryan Kupres commented
This is EXTREMELY IRRITATING! MICROSOFT WHAT ARE YOU DOING??? WAKE UP!
Ravinder Pasula commented
How can one is expected to be using Teams all through the working hours. Since Teams is used as a mechanism to identify a person's presence online and due to working remotely during Covid-19, Teams is also used to identify if a person is working or not.
Microsoft should look into this immediately and fix it.
Please fix this, some employers use this as a way to track their employees presence and it is wrongly skewed.
There are several posts on this same topic, looks like if the votes were cumulated then the 1000 required would have been reached a while ago. Just spending 5 minutes on a quick search returns just under 300 votes.
MS its time to fix this!
If teams is minimized it shows me as away after 5/10 minutes
Teams keeps changing my status to away
My status will not update from away to available unless I activate the teams window.
Available/Away status not functioning correctly. Even though I'm active on PC (available) it toggle my status to away. This is wrong!
Sets the user as Away when using another application.
Teams quickly goes to "Away" status way before computer sleeps or I log out
Dee Martinez commented
We are also experiencing the issue. This is affecting our entire organization which is over 3K people.
I’m glad I’m not the only one who has issues with this. It’s very annoying. If I set my time to busy, I’m busy and it should stay that way, not time out. Skype was better with that because you could set a time to make the status away or inactive. Please fix this annoying issue.
Mary Dillman commented
Very Frustrating. We want our staff to determine if they are available or away accurately.
100% agree that this is a very bad “feature” on Teams. Users should be able to set it and leave it until the next time necessary. Extremely poor design and flaw.
Joseph Stewart commented
This needs to be changed (fixed) asap. If the computer is active, teams should show you active. Obviously. Being in teams every 5 mins so it does not status you as away makes everyone less productive. Very dumb feature the way it is working now. Please resolve ASAP.
Timothy Frieling commented
This is NOT how TEAMS should work. Please change this back to having to be manually changed.
Luckily, my co-workers, my supervisor and I have all discussed this. Being government employees in a budget crisis, our agency executive management is looking to cut where they can. Most of them are not tech savvy and won't understand that Teams status auto-changes to "Away" after 5 minutes of not working directly in Teams. Besides, who works directly in Teams all day, anyway?!
This is a serious flaw, not something you fix with a status message workaround. This is supposed to be an enterprise solution. Not some cheesy social media application. Grown-ups who have mortgages and bills to pay rely on this. Quit brainstorming workarounds and fix the problem.
Annoying "feature". simple fix is to add an option "Auto-away after N minutes". I set my status to busy because I AM BUSY for hours at a time. For teams to say I'm away is plain silly. Give an option or remove this because the feature is not accurate.
Please fix this.....it is bad for productivity and employer/ employee relationships. Not everyone in my team is having this issue and it makes me look bad.
Kim Jacovino commented
I just started 2 weeks ago having the same issue - this could result in someone getting written up or worse terminated in our company as management uses this to make sure we are at our computers while working from home
Months of problems and no resolution from Microsoft. They have a contract so likely they couldn’t care any less
I've noticed this as well. It happens to me while I am working and I glance down to see that my Teams status is Away. I have the same issue when i want to reach out to a co-worker. I am hesitate to message them when it shows Away/
this is not productive to always feel like my presence online shows me being away when I'm in fact working very hard. My computer is not in sleep mode, and since that is the case Teams shouldn't as well. Not to mention my calendar is booked up to its eyeballs if worse comes to worse at least reference that!