Teams now setting my status to "Away" after 10 minutes?!?
While working outside of the Teams windows it sets Teams to "Away" after a very short time, even while working on the PC. As most people are not constantly just using Teams this leads others to believe one is not at their desk. There needs to be a way to turn to off and/or manually set the timeout period.
Cloud Consultant commented
Mine sets after 5 minutes while I'm still active on my Mac, just not directly in the Teams App. So utterly frustrating. Especially since I'm a consultant and bill by the hour, this can potentially cause some serious issues for some. Please make this adjustable to set the time manually after your entire computer goes into idle mode, NOT just the Teams app. There are so many "clock watchers" out there, that this is such an added and unnecessary frustration. STOP Setting my status to AWAY, I'm still here!
Jeff Lundgren commented
I have users complaining in show away after 5 minutes, of no keyboard activity... I am looking for a way to extend that to 15 minutes
Steve M commented
Most frustrating and unhelpful, I want this to be removed or significantly enhanced, I'm often reading articles or case notes or in a remote session assisting and overseeing colleagues with issues whereby there may indeed be no keyboard or mouse action leading to this status kicking in.
I agree that the status you set on teams as to whether you are available or away should be controlled by users manually. this needs to be changed as it causes lot of issues for those of us using tis facility, i can be reading articles etc for periods of time on my laptop/pc and it just switches to away status. This is unacceptable and needs to be change.
My teams has started to show as away while in the middle of a meeting I'm in (that really could have been an email) if I'm listening to other people talk and being respectful by not continuing to work and just not touching my mouse or keyboard the whole time.
We need the option to set our own time-to-away settings because I don't want to get in trouble for doing my job respectfully rather than multitasking and missing out on half of what was said just to prevent my boss, who isn't in the meeting, from thinking I walked away from my desk.
I am a project manager and individuals need to see that I am available for the extent of the workday. I am at my pc working and it still Times out!
This is a completely unacceptable problem, if it can't be resolved soon our company is going to be opting for a different communication / teamwork platform like Slack.
I can't believe that this feature was included in Skype for Business, then culled for some inexplicable reason in Teams.
Pat T. commented
This happens all the time and it is extremely inconvenient and problematic. I prefer skype over this! Even with Teams tied to my Outlook calendar it will stills say I'm away after 10 minutes while I'm in the meeting. It's extremely disappointing that this has not been taken care of yet.
Vipin Wilson commented
We are using Teams as our primary phone system. But teams change the status to away after 10 mins while I am working on some other application. This prevents us from getting phone calls.
STUPIDITY LEVEL= Microsoft
Please let users decide when their status changes to away. We should be able to set our status - and have it stay in the status we set - for the amount of time that we indicate. Also, we should not have to keep the Teams window open in order for the status to remain 'Available'.
This is the top voted bug report, with the most comments, and was posted almost a year ago. Please address this. When I step away from my computer and start working again, Teams will show I'm away until I actually open up Teams.
Sometimes, it's happened even when I don't step away from my computer.
This is hindering work, I don't know whether my colleagues are really away or not. Hopefully, our company will move to Slack soon.
Please let users decide what length of time before their status changes to away. We could set that time in Skype. I like 15-30 minutes. 5-10 minutes is way too short. So far I hate teams. Wish my organization would change.
Hello - I mostly work in Chrome, Outlook, Excel, and PPT so it's incredibly annoying to have to always keep an eye on Teams and then click on it when it shows that I'm away. I think in this current new normal it is extremely important that Microsoft fixes this upgrade. An automatic time-out of 5-10 minutes is completely unacceptable for professional use. Please prioritize this issue.
Very impractical setting - I'm a team lead so need to be available for my remote users. When the status automatically changes to away, they think I'm unavailable and don't message me when they need help or answers, even though I'm working and at my computer.
I'm in many meetings, so while attending a meeting, my status will change because Teams thinks I'm inactive. Again, I'm at my computer just not actively using it during the meeting.
Please allow either a manual override to automatically changing to away, or let the user set the timeout setting.
agreed. Bring back the ability to permanently set my status to available. I tried manually setting the status by and setting a duration but it doesn't even use that. It still goes to away after 5 minutes.
Having to go back to teams every 5 minutes to keep my status from changing to away absolutely kills productivity.
Ridiculous stuff like this is why people hate teams
Agreed. Microsoft Teams on Windows and Mac will both change status to Away WHILE I AM TYPING IN ANOTHER APPLICATION. This causes my manager to wonder why I am constantly "Away". Please FIX this ASAP by allowing me to set the away time or do a better job because moving the mouse is not always an accurate indicator of current work.
I agree. We should be able to manually adjust.
In my experience, if I'm not typing for 5-6 minutes, and then go into Outlook, remote desktop, etc. it will not switch back to Active. I refuse to open Teams and click around when I don't need to use it just to set my status to Active. That's wasting my company's time.
Agree with everyone else - Teams will go to Away status even if I'm in a meeting, or if I'm at my desk and using another application besides actively typing in a Teams chat window. I have also seen it go to Away after 2-3 minutes when I have Teams up as the primary window. I'm a FT remote worker and it looks horrible that I'm sitting at my desk all day but Teams is making it appear as if I'm off doing laundry or roaming the aisles of Target all day.