Call consult and transfer to a call queue - transfer feature is missing
Incoming call should via "consult and transfer" to a call queue. if an agent answers the call queue transfer feature is missing, its not possible to transfer, only switch back to the call or hang up. transfer after consulting should be available like in 1:1 calls.
Michel LAPLANE commented
The new experience is confusing with these popup as Bishop said
I am experiencing the same problem, PLEASE FIX!
We just started noticing this when our receptionists are on the New Meeting Experience. When they do a Consult and Transfer and then do the Audio option instead of Chat then another window pops up and the transfer button is missing.