Bug: Teams video call freezes on notifications (OSX catalina 10.15.5)
Referred from: https://techcommunity.microsoft.com/t5/microsoft-teams/all-teams-video-freezes-with-every-incoming-message/m-p/1512803
OSX catalina 10.15.5 (19F101)
Previous issue on 10.15.4 reported as bug here: https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40130956-macos-teams-video-call-freezes-on-notifications-o
Christopher Hoard
shared this idea
9 comments
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Irish
commented
November 13th and I'm having this same issue. Mac+Teams. Come on....
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Anonymous
commented
It's October 28th and this is still an issue. The workaround is to set DND during a call and while this works I sometimes forget to change my status then I miss a bunch of messages. To speed resolution along I highly advise taking the necessary decision makers' Windows machines and replacing them with Macs. That oughta speed things up.
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Ian Wynn
commented
Same problem for me on Catalina 10.15.7, as soon as I move the mouse video is back to normal, all other applications fine, seems to be Teams specific.
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Helen Snaith
commented
I have the same issue - any notification from Microsoft apps (Teams or Outlook) causes the freeze in video. Didn’t come across the mouse move ‘fix’ for a while so had frozen video for long periods.
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Ryan
commented
Same issue for me, been dealing with this for months now and it's a HUGE pain! Please address this or suggest a temporary workaround!
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Miguel Gonzalez
commented
Same problem for me.
To add some more details, on my laptop, the video does not freeze when the notification shows but only when the notification disappears.
Hovering the mouse over the video unfreezes it.
I know you are adding lots of new features to catch up with competitors and it seems this issue has recently been introduced and it is a real pain.
Miguel.
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Jason Lambert
commented
This issue is a massive pain - please fix this. Makes using multi-monitor setup a real drag and makes me look to other solutions for video conferencing.
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Cody S.
commented
This has been a problem for at least a month for me - the notifications also show up as blank boxes!
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Bryce Barrand
commented
Please oh please oh please fix this asap! It is throwing a huge wrench in my daily workflow. i'm in meetings 6+ hours a day and get hundreds of messages.
This is a terrible, horrible, show stopping bug! Priority 0! Fix this ASAP!