Team desktop client picking low quality video resolution from set offered by web cam.
Teams client is picking 640x360 resolution rather than optimal resolution. This results in sub-par picture quality.
This happens with virtual camera devices like XplitVcam, XsplitBroadcaster and OBS as well as physical cameras like Logitech brio.
I have proven this by removing the 640x360 offered resolution from xsplit XML files (it offers multiple resolutions via dshow and teams picks which it wants to use) - quality improved.
To be clear this is a bug in how team client selects from the dshow resolutions offered.
This issue does not affect web client.
confirmed in client version 1.3.00.13565
It's really low
Emmanuel Melin commented
It is a great trouble for teaching! please change this!
How is it my $200 4k logitech brio webcam looks like **** in teams compared to folks inbuilt 720p cameras. This is ridiculous.
I would like to use OBS with Teams to improve my lectures. This bug makes it impossible. Combined with the lack of break-out groups it means Teams is lacking in several areas for lecturers.
Jordi Pitblau commented
This issue makes useless to combine OBS + Teams in my lessons. Now I have to use teams without OBS improvement till the issue is solved
This issue has totally disrupted the effectiveness of my remote teaching and is causing significant distress to students as a result. Please fix this so that I can again use OBS as a good quality virtual cam in Teams!
Andy E commented
Yes this is "VERY" annoying. This has been doing this from day one. Model it always happens with is Logitch BRIO (which is a 4k camera)
Yes, please fix this! It is affecting my ability to use Teams a teaching platform.