Team desktop client picking low quality video resolution from set offered by web cam.
Teams client is picking 640x360 resolution rather than optimal resolution. This results in sub-par picture quality.
This happens with virtual camera devices like XplitVcam, XsplitBroadcaster and OBS as well as physical cameras like Logitech brio.
I have proven this by removing the 640x360 offered resolution from xsplit XML files (it offers multiple resolutions via dshow and teams picks which it wants to use) - quality improved.
To be clear this is a bug in how team client selects from the dshow resolutions offered.
This issue does not affect web client.
confirmed in client version 1.3.00.13565
Andy E commented
Yes this is "VERY" annoying. This has been doing this from day one. Model it always happens with is Logitch BRIO (which is a 4k camera)
Yes, please fix this! It is affecting my ability to use Teams a teaching platform.