Sharing screen problems - Presentation mode not working as intended MTR / SRS
The sharing screen with HDMI is not working as intended.
Static connected devices, such as ClickShare, Wepresent, Airtame, local PC, InstaShow, etc. will appear in sharing automatically when in a meeting call. But this won't "disconnect" or stop when the button to disable sharing is pressed. You have to physically disconnect the HDMI cable.
As for most of our customers, they have a device connected to HDMI at all times. All these MS Teams rooms now become close to useless due to these issues now. Users are frustrated, IT-support cases are growing in huge numbers due to this.
In case you are wondering, this affects all systems running MTR/SRS software like HP slice, Logitech Smartdock, Logitech TAP, Lenovo Hub500, etc.
And there is the issue with the presentation (also called the Share screen) button. When pressed to enable the sharing it activates and then flickers on and off as if it tries to share but fails somehow.
When can we expect this to be fixed? I know there are ALOT of meeting rooms affected by this now.
All running on latest software 188.8.131.52
I hope others will comment on the issue and provide information that I haven't addressed here. There must be more scenarios in this and numerous effected users and rooms.
Kev Furby commented
I believe is the same as this, please vote there as it already has over 200 votes on this issue.