Unable to do a screen share in MS teams
We are on Citrix envirnement and use Teams on a VDI, Screen Share Icon on Teams is disabled when teams is optimized with Citrix VDA 1912 on VDI , Work space 1912 on Local Client & Teams 1.3 version on VDI . This combination is disabling the screen share icon and request/take control function on teams.
Working: Screen share Icon is visible , able to request control (Teams Not optimized)
• Receiver 14.9 on Local
• VDA 1912 on Vm
• Teams Version 1.2
Not working : Screen Share Icon disabled, Not able to request control (Teams Optimized)
• Workspace 1912 on Local
• VDA 1912 on VM
• Teams Version 1.3
AdminAlex (Admin, Microsoft Teams) commented
Screenshare from Chat feature is GA.
We are working on Give/Take Control support in VDI.
Please check "Known issues and limitations" for details: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html
Please check Citrix documentation for detailed guidance to deploy Teams optimization: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html